Sr. Business Analyst - SDLC & User Documentation

Skills:

Business Analysis, Business Systems Analysis, Requirement Gathering, SDLC Methodologies, Agile & Scrum, User Acceptance Testing (UAT), System Testing, Functional Testing, Technical Documentation, Process Improvement, Stakeholder Management, Workflow Analysis, User Story Creation, Business Requirement Documentation (BRD), Functional Requirement Documentation (FRD), Communication Skills, Problem Solving, Training Documentation, Visual Aids Development, Cross-Functional Collaboration.

We are seeking an experienced Senior Business Systems Analyst to join our team and support enterprise technology initiatives through business analysis, system evaluation, testing, and user-focused documentation. The ideal candidate will have strong experience working within software development lifecycle (SDLC) environments and collaborating with both technical and business stakeholders to deliver high-quality solutions.

This role requires excellent analytical, communication, and organizational skills, along with the ability to translate complex technical concepts into clear business language and user-friendly documentation.

Key Responsibilities

• Review, analyze, and evaluate business systems, workflows, and user needs to identify process improvements and system enhancements
• Gather, document, and validate business, functional, and technical requirements
• Collaborate with business stakeholders, developers, QA teams, and project managers throughout the SDLC process
• Participate in software development reviews and provide recommendations related to analysis, design, testing, and implementation activities
• Support Agile and traditional SDLC methodologies to ensure successful project execution and delivery
• Perform and support unit testing, system testing, integration testing, and User Acceptance Testing (UAT)
• Develop test scenarios, test cases, and validation documentation to ensure business requirements are met
• Create and maintain user-focused technical documentation, training materials, guides, screenshots, and visual aids
• Communicate technical concepts and system functionality clearly to non-technical users and business teams
• Coordinate project tasks, priorities, and deliverables while managing multiple assignments with accuracy and attention to detail
• Assist in issue resolution, process improvement initiatives, and production support activities

Required Qualifications

• 8+ years of experience reviewing, analyzing, and evaluating business systems and user requirements
• Strong understanding of business analysis principles, methodologies, and best practices
• Experience participating in software development reviews and supporting analysis, design, and testing activities
• Hands-on experience with Software Development Lifecycle (SDLC) methodologies
• Experience performing or supporting unit testing, system testing, and User Acceptance Testing (UAT)
• Strong planning, organizational, and multitasking abilities with high attention to detail
• Excellent analytical, problem-solving, verbal, and written communication skills

Preferred Qualifications

• Experience creating user-focused technical documentation and instructional materials
• Experience developing screenshots, diagrams, or visual aids to support documentation and training
• Ability to explain technical concepts in clear, simple language for business users and clients
• Experience working collaboratively with both technical and non-technical teams