IT Field Service Technician - CC
Field Service Technician/Desktop Support:
- Must have printer/plotter experience.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
- Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers).
- Break/Fix at component level– Desktops; Laptops; printers.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Imaging and image recovery.
- Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.
- Install/Re-install various software packages and updates.
- Activities include recognition, research, isolation, resolution, and follow-up.
- Must have a clean driving record – No open tickets or warrants – No major violations.
- Must have an active driver’s license.
- Must Have Own Vehicle – Mileage/Parking/Tolls are reimburse.
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