Operations Consultant
Description
Role Overview:
The Consultant Operations is a strategic partner to Operations and Commercial leadership teams; driving operational excellence commercial performance and sales effectiveness through advanced analytics process optimization and strategic insights. This role goes beyond reporting and dashboards to influence decision-making design scalable operational frameworks and lead high-impact initiatives across revenue sales and cross-functional operations. This individual will ensure the organization not only understands its data but leverages it to accelerate growth optimize sales processes and anticipate business opportunities.
Key Responsibilities:
- Lead the design implementation and optimization of advanced analytics reporting and dashboards across Salesforce Power BI and other platforms.
- Develop and enforce organization-wide data governance KPI frameworks and operational best practices.
- Provide strategic analysis of revenue performance sales funnel dynamics deal velocity quota attainment and other critical business metrics to inform executive decisions.
- Partner with leadership to translate insights into actionable strategies that drive growth efficiency and process improvements.
- Lead cross-functional projects and initiatives serving as a bridge between operations finance sales and marketing teams.
- Oversee sales operations processes including territory planning compensation analysis incentive programs pipeline management and CRM optimization.
- Ensure alignment between sales strategy and operational execution to improve forecast accuracy and overall sales effectiveness.
- Mentor and guide junior analysts or operations team members in analytics reporting sales processes and operational best practices.
- Conduct ad-hoc analyses and modeling to support high-stakes business decisions and long-term planning.
- Maintain thorough documentation of methodologies data definitions and process flows to ensure consistency and repeatability.
Qualifications:
- MBA required; Bachelors degree in Business Finance Data Analytics or a related field preferred.
- 5 years of experience in operations sales operations business consulting or analytics roles with increasing responsibility.
- Expertise in Salesforce Power BI Excel and other analytics platforms; experience with SQL or data modeling preferred.
- Deep understanding of sales operations data governance KPI frameworks and operational metrics.
- Strong strategic thinking problem-solving and project management skills.
- Proven ability to influence stakeholders at all levels and communicate insights effectively.
- Experience leading cross-functional initiatives and mentoring junior staff.
Ideal Attributes:
- Proactive and data-driven with a passion for translating analytics into business impact.
- Comfortable with ambiguity and able to provide clarity and direction in complex operational contexts.
- Collaborative mindset with strong leadership and coaching capabilities.
Required Experience:
Contract
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