Branch Associate Trainee

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At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Full Time Opportunity

Central East Region

Rio Piedras Region

South Region

About Our Branch Trainee Program

Popular has an established Branch Trainee Program for candidates that aspire to pursue a career in retail branch management. During the program, selected candidates will have the opportunity to receive training and complete different job rotations through a 12-month period where they will gain the knowledge and experience required to perform the Assistant Branch Manager or the Business Banking Officer roles.

Essential Duties and Responsibilities

• Receives training related to the functions of branches supervisory roles and the Small Business Officer role.
• Performs the duties of these roles in branches and several departments during different job rotations. Learns staff functions, operations, management viewpoints, and company policies and practices that affect retail and commercial businesses.
• Participates in assigned projects identified Retail Banking Group.
• Observes experienced employees to acquire knowledge of methods, procedures, and standards required for performance of branch duties.
• Attends company-sponsored training classes and trainings to promote their professional development. Trainee performance progress will be monitored with management and key trainers.

Education Requirements

• Bachelor's degree in Business Administration with a mayor in Accounting, Finance, Marketing or Management
• Earn a grade point average (GPA) of 3.0 or better

Experience

• Participation in internship or university interchange programs
• Participation in leadership roles
• Experience working in customer service and sales for a period of up to 4 years

Other Qualifications

• Ability to lead others by establishing clear priorities and objectives, motivates the team and fosters a climate of respect, diversity and inclusion
• Develops and maintains effective working relationships with peers, team members, other departments and units to achieve a common goal with collaborative efforts
• Effectively leads to change and uses the most effective tools and processes to execute.
• Adapts quickly to change and supports others to adapt as well.
• Understands and anticipates the needs of internal and external customers, meeting their expectations and requirements. Uses customer needs as basis for decision making and organizational action.
• Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, researches and complements data; synthesizes complex or diverse information. Demonstrates attention to detail; applies design principles; generate creative solutions. Identifies and resolves problems in a timely manner; develops alternative solutions.
• Polished presentation skills.
• Strong oral and written communication skills in Spanish (advanced level) and English (intermediate level). Fully bilingual (English/Spanish), preferable.
• Knowledge of the following MS programs: Word, Excel, PowerPoint, and Outlook among others.
• Available and willing to work out of regular business hours, weekends and holidays.

Competencies

Accountability Analytical Discipline Collaboration & Teamwork Change Agent Customer Centric Self Development Business Excellence Character

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico's leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

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Popular is an Equal Opportunity Employer

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Job Segment: Trainee, Intern, Entry Level