Case Manager I, YHDP Drop-In

Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)
Waco, TX
Youth Homelessness Demonstration Program Case Managers for Klaras Center for Families are responsible for linking and connecting young adults in need of homelessness support programming throughout the six-county catchment area with a focus on those young adults served at the Dobey Drop-In Center.

EXAMPLE OF WORK PERFORMED
  • Works with young adults (18-25) and their families in mental health, home, community and/or office settings.
  • Provides case management, skills training and crisis intervention for young adults.
  • Provides and coordinates life skills training to YHDP Dobey Drop-In Center consumers and works closely with the Navigation Team and other YHDP providers.
  • Coordinates Drop-In Center programming, routinely working to secure appropriate community partners with the goal of providing a robust array of homelessness support services for young adults.
  • Connects to the Heart of Texas Homeless Coalition’s Heart to Home Coordinated Entry system while also performing other necessary Coordinated Entry functions.
  • Complete all documentation in an accurate and timely manner as shown in management reports.
  • Refers families of consumers to appropriate social welfare and health agencies to obtain assistance as needed.
  • Performs other related duties as required.
Experience:
Must have current valid Texas driver's license and current and continued proof of liability insurance.
Education:
A bachelor's degree (CWI) or master’s degree (CWII) in psychology, social work or related field.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge of and experience working with homeless young adults.
  • Ability to connect youth to appropriate community resources as well as establish and maintain working relationships with community partners.
  • Knowledge of emotional problems and treatment approaches as well as rehabilitation/skills training.
  • Ability to establish and maintain positive working relationships with consumers and colleagues.
  • Good work habits and organizational skills as well as excellent verbal/written communication skills.
  • Familiarity with computer operation.
  • Ability to learn about and implement trauma-informed care practices within the scope of work for the position.
  • Must have excellent clinical documentation skills.
  • Ability to lift up to 30lbs.
  • Ability to travel locally 5% of the time and transport clients.
  • Must have and maintain a level of general health that permits the performance of the job duties and ability to maintain regular attendance as set forth in Center policies and procedures.
  • Level of general health permitting stooping, bending, climbing stairs and participating in moderately active recreational activities.
  • Physical ability to perform CPR and PMAB skills.
Position: 248

Hours: Mon-Fri 8am-5pm

Salary: $45,000-$52,965 Annually $21.6346-$25.4639 Hourly **Depending on education and experience**

Benefits:
Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance, no copays, no deductibles, 0 cost most prescriptions*
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year
Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply**

Generous Paid Time Off (PTO) - begins after 3 months of full-time employment

Posted 2026-04-16

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