Sales Operations Specialist

At Surpass Senior Living , our mission is simple but powerful: to keep families connected . We create communities where residents thrive, families feel supported, and teams work together with purpose.

We're looking for a Sales & Operations Coordinator who thrives in a dynamic environment, loves solving problems, and wants to help us deliver on that mission every day.

Why Join Us?

Our core values define how we work:

• We do what it takes – Owning results with initiative.
• We're always learning – Staying curious and improving daily.
• We do the right thing – Integrity in every decision.
• We put others first – Supporting teammates, residents, and families alike.

What You'll Do

You'll be a key partner to our corporate sales and operations team, helping our communities grow occupancy and run smoothly. Every day, you'll help ensure families stay connected by:

• Keeping CRM data and reporting accurate, timely, and actionable.
• Supporting sales teams with lead management, marketing reports, and prospect follow-up.
• Stepping in as a community sales leader when needed to drive occupancy and revenue.
• Partnering with operations on scheduling, compliance, and staff training .
• Coordinating move-ins, events, and resident programs that bring families together.
• Tracking progress toward monthly goals for move-ins, occupancy, and revenue.
• Jumping in on projects, audits, and on-site initiatives to ensure seamless execution.

What We're Looking For

• 1–3 years of experience in administration, project coordination, or sales support .
• Strong organization skills with the ability to juggle multiple priorities.
• Proficiency in Microsoft Office ; CRM experience preferred.
• Clear communicator and proactive problem-solver.
• Flexibility to travel to communities when needed.
• A heart for serving seniors and a commitment to keeping families connected.

What's In It For You

• A culture that lives its mission and values every day.
• Hands-on opportunities to grow your career and leadership experience.
• The chance to directly impact the lives of residents and their families.