Credit & Collection Analyst

Finance/Accounting
San Antonio, TX
Roles & Responsibilities Proactively monitor and reconcile customer accounts. Identify and facilitate resolution of disputed receivables. Provide timely and professional support to customer account queries. Maintain accurate and up-to-date documentation of customer accounts. Escalate issues to internal teams and senior management as needed. Recommend process improvement opportunities to the manager. Experience Required Minimum 2 years of experience in commercial collections. Experience working in a Global Business Services (GBS) environment is preferred. Prior experience with SAP is advantageous. Skills & Certifications Fluent in French (written and verbal). Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Superior customer service orientation. Attention to detail and goal-driven mindset. Strong organizational and administrative capabilities. Proficient in Microsoft Excel; familiarity with full Microsoft Office suite preferred. Knowledge of collection techniques (e.g., skip tracing). Ability to multitask, prioritize, and adapt in a dynamic environment. Self-motivated with the ability to work both independently and collaboratively. Eligibilities & qualifications High School Diploma or equivalent. Fluency in French. Bachelor’s degree in Finance, Accounting, or Economics.
Posted 2025-08-11

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