Firearms Product Inspector
The Quality Assurance Inspector is responsible for performing duties on a professional level and works closely with the Supervisors, Managers, and the Sr. Customer Service Manager. This position predominantly carries out responsibilities in the following functional areas: handles all aspects of customer communication, the product inspection process, and quality assurance of products returning to inventory.
This is a full-time position with predominantly daytime hours. Some non-standard work shifts may be required.Responsibilities and Duties
- Closes out over 90-day authorizations
- Submits refunds/store credits
- Assists Government Sales team with inspection of items sent back from agencies
- Assists in the inspection of problem products in the DC
- Other duties, as assigned, within the Primary Arms Team
- Professional & pleasant demeanor
- Product Knowledge
- Attention to detail
- Ability to spot emerging product issues and decisively act upon them
- Ability to multitask
- Accountability
- Dependability
- Exemplary attendance
- Strong work ethic
- Ability to handle pressure
- PC proficiency/ Technology skills
- Ability to work as an integral part of a team
- Ability to meet deadlines
- High degree of productivity
- Ability to maintain a high level of accuracy
- Interpersonal communication skills
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