Salesforce Business Analyst

Position: Salesforce Business Analyst
Location: Dallas, Texas
Duration: Contract
Job ID: 177051

Job Overview:
The Technology Analyst will conduct needs analysis to create quality solutions that align with stated requirements and comply with departmental standards. This role involves managing activities to ensure solutions are delivered on time and within budget while serving as a resource to ensure effective communication with customers and key stakeholders.

Responsibilities:

• Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems.
• Partner with other Technology Team members to provide advice or solutions within their area of expertise.
• Stay informed about current developments within their area of expertise.
• Identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Estimate effort and value for solutions.
• Apply business solutions with broad-level knowledge about technology platforms/architectures.
• Verify information and carefully review and check the accuracy of work using dependency identification processes in technology work.
• Establish or follow prioritization processes to drive work, completing tasks with a sense of urgency.
• Express ideas, business, or technical requirements clearly and concisely in writing using appropriate levels of summary and synthesis.
• Monitor program risks, issues, and scope proactively, ensuring the appropriate level of priority, visibility, and escalation.
• Perform other job duties as directed by leadership.

Qualifications:

• Proficient knowledge of business analysis, process modeling, and redesign.
• Proficient knowledge of technical environments and software development methodologies.
• Skilled in partnering, communication, and negotiation with various teams and/or external partners.
• Ability to analyze medium to large business or technical problems, articulate the problem or root cause, and translate the analysis into viable solution recommendations.
• Ability to work effectively in a strong customer service/team-oriented environment.
• Ability to research, create, and document requirements, processes, and technical specifications.
• Ability to manage and prioritize multiple and varied work streams/tasks effectively.
• Ability to take on multiple assignments, whether administrative or project-related, while maintaining a successful level of completion in all responsible work.
• Ability to teach and mentor others concerning technical and business subjects.

Education:

• Required: High School Diploma or GED.
• Required: Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or a related field; or equivalent formal training.

Experience:

• Required: Intermediate-level experience with broad knowledge in IT operations, programming, systems/software development, or another IT-related field.

Licensing/Certification:

• N/A

Physical Abilities:

• Ability to perform work duties from a limited space workstation/desk/office area for extended periods of time.
• Ability to communicate and interact with others in English to meet job demands.
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet job demands.

Other Qualifications:

• Must maintain a well-groomed appearance per company appearance standards as described in established guidelines.
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must be at least 18 years of age.
• Must be able to comply with company attendance standards as described in established guidelines.
• Limited travel with potential for increased/decreased travel based on Technology Department needs.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $50 - $55 an hour W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]

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