Front Desk/Reception
Job Description
Job Description
Job Summary:
We are seeking a professional, friendly, and organized Receptionist to be the first point of contact for our firm. The ideal candidate will have excellent communication skills, a polished demeanor, and a customer-service mindset. You will manage front desk duties, support office operations, and help ensure a welcoming and efficient environment for clients and staff.
Key Responsibilities:- Greet and assist clients, visitors, and vendors in a professional and courteous manner
- Answer and direct phone calls using a multi-line phone system
- Schedule and confirm appointments for attorneys and staff
- Manage incoming and outgoing mail, deliveries, and courier services
- Maintain cleanliness and organization of the reception area and conference rooms
- Perform clerical duties such as data entry, scanning, copying, and filing
- Assist legal staff with administrative support tasks as needed
- Handle sensitive client information with discretion and confidentiality
- Monitor and order office and breakroom supplies as necessary
- Communicate with clients regarding appointments, basic inquiries, and follow-ups
- Qualifications:
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred
- 1+ years of experience in a receptionist, front desk, or administrative support role (law firm experience a plus)
- Strong interpersonal and communication skills, both verbal and written
- Proficient in Microsoft Office Suite (Word, Outlook, Excel)
- Ability to prioritize tasks and manage time effectively in a fast-paced environment
- Professional appearance and demeanor
- Spanish-speaking or multilingual candidates are a plus
- Experience with legal practice management software is a plus but not required.
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