Medical Assistant (Biologics) - Hybrid in TX

Hybrid position; in office 3 - 4 days per week

Schedule: Monday-Thurs 8-5, Friday 8-2 

QualDerm Partners is seeking a dedicated Medical Assistant (Biologics) to join our dynamic team in Austin, TX. At QualDerm Partners, we’re committed to being the nation’s premier source for comprehensive skin and aesthetics wellness. Our mission is to support patients’ lifetime wellness journeys with unmatched care across dermatology, skin cancer treatment, cosmetics, and plastic surgery.

As a Medical Assistant, you will play a vital role in providing exceptional patient care, contributing to our commitment to excellence, and being a part of a talented team dedicated to creating a standout patient experience. If you are passionate about skin and aesthetics wellness and are eager to work in a supportive and collaborative environment, this is the opportunity for you. Your contributions will directly influence the lives of our patients, ensuring they receive the highest quality of care as they navigate their wellness journeys. Join us in making a difference in the lives of our patients as we continue to expand our footprint in the hospital and healthcare industry, elevating the standard of care in our communities.

Responsibilities

• Coordinate biologic therapy initiation, continuation, and monitoring for dermatology patients
• Serve as the primary point of contact for patients regarding biologic medications
• Complete and submit prior authorizations, reauthorizations, and insurance appeals
• Verify insurance benefits and communicate coverage information to patients
• Work closely with specialty pharmacies to ensure accurate prescription processing and medication delivery
• Enroll patients in manufacturer assistance programs, copay cards, and bridge programs as needed
• Educate patients on biologic treatments, administration, and required monitoring
• Track required labs, TB testing, and ongoing clinical documentation
• Maintain accurate and timely documentation in the electronic medical record (EMR)
• Collaborate with providers, nursing staff, and administrative teams to support patient care

Requirements

• High school diploma or equivalent; certification as a Medical Assistant preferred.
• Proven experience as a Medical Assistant or similar role in a clinical setting.
• Knowledge of medical terminology and practices relevant to dermatology.
• Strong communication skills, both verbal and written, to interact with patients and staff effectively.
• Ability to handle sensitive information with discretion and maintain patient confidentiality.
• Excellent organizational skills with attention to detail in a fast-paced environment.
• Basic proficiency in using electronic health records (EHR) systems and general office software.

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.