Business Development Manager - Steam
- Analyze and identify potential growth areas within the boiler industry, including new market segments, geographic regions, or product/service offerings.
- Develop market entry strategies and action plans to penetrate new markets and expand the company's presence in existing markets.
- Ensure that there are sufficient prospecting calls being made each week to identify new business opportunities with customers and prospects based on guidelines established by Willbanks.
- Perform updates within customer relationship management (CRM) software.
- Provide customer presentation development and delivery.
- Maintain a heavy focus on account acquisition.
- Identify and develop business opportunities in assigned Region and/or Market.
- Maintain a full understanding of Willbanks’ solution portfolio.
- Provide feedback on market & competitive trends within assigned Region and/or Market.
- Ensure timely follow-up of quotes and opportunities with customers.
- Prepare all necessary reports and forecasts in a timely & accurate manner, as requested by management.
- Maintain a close working relationship with the Operational Management team.
- Participate fully in training sessions, meetings, skill building, and professional development classes.
- Develop and execute sales action plans that deliver profitable growth according to the accepted business plan, with emphasis on achieving Willbanks’ revenue and margin targets.
- Update and maintain current customer information and sales activities in Willbanks’ CRM on a daily & weekly basis.
- Evaluate customer needs, understand market drivers and forces, and ensure appropriate service/product delivery and pricing.
- Upsell and Cross-sell Willbanks’ solution portfolio within assigned Region and/or Market.
- Provide support as the first contact for Willbanks Sales.
- Coordinate with Sales Management and Operation teams.
- Represent Willbanks Group, Inc. at all trade shows, professional meetings and industry forums as deemed appropriate by Sales Management.
- Perform all other duties as assigned.
- What got us here, won’t get us there.
- Challenge the status quo.
- Anticipate.
- Encourage.
- Educate and elevate.
- Extend a helping hand.
- Do what you say.
- No Bullshit.
- Good is the enemy.
- Be the exception.
- Rise above.
- Go beyond.
- Love what you do.
- Motivate.
- Inspire.
- Have fun.
- Be better.
- Make the world better.
- Bachelor’s degree in Business Administration, related field, or equivalent industry related experience.
- N/A
- Three (3) to five (5) years of sales experience.
- Business development or sales experience in the boiler, HVAC, plumbing, or other industry related experience a plus.
- Customer relationship management (CRM) experience.
- Knowledge of general mechanical concepts.
- Hunting and technical sales
- Detail oriented
- Customer Service
- Organization
- Verbal and Written Communication
- Work well with others in a fast-paced, high-volume environment.
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