Business Analyst

Position Overview
We are seeking an experienced Business Analyst (2–5 years) to join our Automation & AI Advisory team. In this client-facing role, you will help organizations assess business processes, identify opportunities for automation and AI, and build strategic roadmaps that connect business outcomes to technology solutions. You’ll lead discovery workshops, build business cases, and translate client objectives into actionable implementation plans.

Key Responsibilities

• Process & Opportunity Assessment: Evaluate client processes, identify automation and AI opportunities, and map AS-IS / TO-BE workflows.

• Client Advisory & Roadmapping: Develop strategic recommendations, ROI models, and transformation roadmaps aligned to business objectives.

• Facilitation & Documentation: Lead client workshops, capture requirements, and prepare structured documentation to guide delivery teams.

• Solution Alignment: Define business and functional requirements across automation and AI technologies (e.g., RPA, intelligent workflows, agentic AI).

• Stakeholder Engagement: Serve as the key interface between business and technical teams, communicating insights across all levels.

• Delivery Partnership: Support delivery teams during solution implementation, ensuring outcomes meet business and technical expectations.

Required Skills & Experience

• 2–5 years in business analysis, process evaluation, or consulting.

• Experience identifying and assessing opportunities for automation or AI.

• Strong facilitation, communication, and stakeholder management skills.

• Ability to create ROI models, business cases, and transformation roadmaps.

• Familiarity with automation tools (e.g., UiPath, Power Automate, Blue Prism) and emerging AI technologies.

• Bachelor’s degree in Business, IT, Engineering, or a related field.

Preferred Qualifications

• Professional certifications (e.g., BABOK, Lean Six Sigma, UiPath Business Analyst, or AI/Automation-related credentials).

• Experience across multiple automation or AI platforms.

About TQA

We are an international technology services and consultancy firm headquartered in Texas, USA. We are partnered with enterprises across North America and Europe to deliver next-generation results through emerging technologies.

We have offices in Austin, TX; Birmingham, AL; Cardiff and London, UK, and with delivery centers in Romania, the Philippines, and LATAM; we are expanding rapidly in 2025 and beyond. This is an exciting time to join our team as we scale our global presence, innovate with automation, AI, Intelligence Automation, Agentic platforms, and Data Services to empower businesses to transform their industries.

At our core, we believe in innovation, impact, and growth—both for our clients and our people. We offer an accelerated career path, giving you the opportunity to work on cutting-edge projects, develop your expertise, and grow into leadership roles quickly. If you are looking for a fast-paced, dynamic environment where you can make a real impact, this is the place for you.

T QA is an equal opportunities employer. We welcome your application and believe in diversity of experience and opinion. Applications will be considered without regard to education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, color, religion, disability, sexual orientation, and beliefs. We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success, so we are building a culture where difference is valued.