Talent Development Program Manager
- Lead the implementation, execution, and ongoing administration of enterprise professional development programs and talent initiatives.
- Coordinate program activities, communications, timelines, resources, stakeholder engagement, and operational processes to ensure successful delivery.
- Support program launches, participant enrollment, communications, and ongoing program operations.
- Serve as the primary point of contact for assigned programs and provide support to leaders, participants, Human Resources, and business stakeholders.
- Monitor program effectiveness, participant feedback, and operational performance to identify opportunities for improvement and increased impact.
- Maintain program documentation, processes, resources, and reporting to support consistency, operational effectiveness, and long-term sustainability.
- Administer and support learning technologies, digital learning platforms, assessments, and development tools that enable professional development programs and talent initiatives.
- Partner with HR Shared Services, Information Technology, vendors, and stakeholders to support platform enhancements, integrations, troubleshooting, reporting, and user adoption.
- Coordinate with subject matter experts, business leaders, and vendors to support the implementation of learning and development solutions.
- Support instructor-led, virtual, blended, digital, and experiential learning programs through effective program administration and technology enablement.
- Research new learning methodologies and opportunities to leverage technology, automation, and innovative tools to improve scalability, efficiency, user experience, and program effectiveness.
- Build and maintain strong relationships with business leaders, Human Resources, subject matter experts, vendors, and key stakeholders.
- Act as a liaison to SMEs, Human Resource Business Partners, and business stakeholders to drive and sustain non-technical and leadership development initiatives and drive program adoption to success.
- Consult with stakeholders to understand development needs and research practical learning solutions.
- Coordinate cross-functional efforts to support successful program implementation and delivery.
- Liaison for program vendors and ensure successful delivery of contracted services and solutions.
- Develop and maintain reports, dashboards, and program metrics.
- Analyze participation, engagement, adoption, utilization, and effectiveness data to identify trends and opportunities.
- Translate data into actionable insights and recommendations for Human Resource Business Partners to help drive and sustain enterprise programs.
- Evaluate program outcomes and build measurement approaches that demonstrate participant impact and business value.
- Drive continuous improvement through stakeholder feedback, process optimization, technology enhancements, and industry best practices.
- Bachelor's degree in Human Resources, Organizational Development or related field.
- 8+ years of progressive experience in learning and development program management and project management of enterprise-level programs.
- Strong program and project management skills with the ability to manage multiple priorities, timelines, stakeholders, and deliverables simultaneously.
- Proven track record in partnering with business leaders, Human Resources, subject matter experts, vendors, and cross-functional teams to implement development solutions.
- Demonstrated experience in administering learning technologies, learning management systems, digital learning platforms, assessments, or other technology-enabled development solutions.
- Demonstrated ability to analyze data, develop meaningful insights, and make recommendations that improve program effectiveness, participant experience, and business impact.
- Strong communication and relationship management skills with the ability to influence and build credibility across key business stakeholders.
- Experience with learning management (LMS) platforms and learning technology tools.
- Knowledge of Oracle HCM a plus.
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