Patient Coordinator (PC)- San Marcos, TX

Overview

Founded in 2014, Total Primary Care is revolutionizing healthcare. With 50+ locations in Texas, Total Primary Care has quickly established itself as a leader in primary care. Total Primary Care is a one-stop shop for all healthcare needs, in a convenient and comfortable environment. Our focus areas include Primary Care, Medical Weight Loss, COVID-19 Testing, Allergy Testing, DOT Physicals, Diabetes, Flu Shots, Low Testosterone, Erectile Dysfunction, etc.

We operate under 3 brands:

1. Total Men’s Primary Care, focused exclusively on men.
2. Total Care Primary Care, focused on families.
3. Total Behavioral Health, focused on patient mental wellness.

Why are we different?

• Great team! We spend a ton of time hiring and training the best people.

• Great pay! We pay well and there’s upside based on performance.

• Great benefits! We provide the good things you’d expect and a little bit more (401(k), health insurance, PTO, in-house health benefits...and more!).

• Great opportunities! We're growing and we like to promote from within. If you're a true rock star, the sky’s the limit for you here!

If these values speak to you - keep reading.

• T eamwork: we collaborate to solve problems to lead to better results.
• E xcellence: we balance striving for perfection & making progress, always seeking better ways.
• A ccountability: we take ownership from start to finish!
• R espect: we respect and encourage our team members & patients with high integrity…always.

Duties & Responsibilities (What you are actually going to be doing):

• We’re not sure exactly how to say this, but generally speaking, we want you to have fun and do good.

• Make our patients' day. Seriously, we love our patients and we want them to enjoy coming to the doctor's office.

• Draw blood . You should be great at drawing blood.

• Under the provider’s direction, you will be providing treatment to our patients.
• Accurate record-keeping . You will be responsible for accurate patient EMRs to include adherence with all HIPAA protocols.
• Be awesome.

Qualifications:

• At least 6 months of experience in an administrative function or receptionist.

• Team player, we really, REALLY mean this! This is a cornerstone of our culture.

• Positive attitude, no really, we mean this too.

• Comfortable around computers, since you will be using one all the time.

• High attention to detail, we are talking about patient lives here.

• Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with team members to create an exceptional experience for each and every patient. Be punctual, dependable, goal oriented, and able to receive constructive coaching.

• Reliable transportation.