Lead Online Portal Billing Administrator

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Our HOLT CAT San Antonio Corporate Office is seeking to hire a Lead Online Portal Billing Administrator position to their growing team! They are responsible for the successful coordination and oversight of related portal billing activities including the daily workflow direction, mentoring, and development of the online portal billing team.

This position works with both external and internal customers and in close coordination with the Financial Services Department ensuring the successful entry and payment of invoices submitted through third-party external billing portals. In addition, the Online Portal Billing Administrator Lead acts as a backup for the portal billing team, maintains and inputs invoicing data into the systems researches, and communicates with customers regarding all portal-related billing issues/concerns for the resolution needed to reconcile the customer's account.

What can HOLT CAT offer you?

• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

Education and Experience:

• High School Diploma required with an accounting background, exposure, and knowledge to third-party billing portals preferred
• Bachelor's Degree in accounting or finance preferred.
• Minimum of 2 years in general/project management required
• Knowledge of electronic billing of customer invoices submitted through various proprietary invoicing portals mandated by Holt's customers.
• Extensive accounting knowledge, with a detailed understanding of invoices, statements of account, customer purchase orders, accounts payable/receivable and various forms of payment remittances.
• Excellent knowledge of MS Office (proficient in Excel) and various third-party portals (Ariba, Coupa, Open Invoice, etc.).
• Problem solving, analytical, technical planning, and organization skills.
• Strong self-management, high attention to detail, and ability to multi-task.

Essential Functions:

• Investigates processes and procedures relating to the successful use and presentation of invoices through the various third-party billing portals required by Holt's customers.
• Learns, implement, and maintain uniform procedures and practices to ensure consistency and enhanced customer satisfaction regarding portal invoice billing and problem resolution.
• Integrates and assists with maintenance and entry of electronic billing customer invoices submitted through various proprietary invoicing portals mandated by Holt's customers.
• Inquires, researches, and resolves issues related to rejected invoices submitted through various billing portals.
• Proactively interface and communicate with internal and external customers on an ongoing and regular basis to resolve issues related to electronic portal invoicing.
• Continually learning operational personnel receiving orders through external portals regarding the correct processes to ensure successful payment of invoices.
• Implements and trains new and existing portal team members.
• Assist Accounts Payable and Credit and Collections with identifying customer payment issues.
• Directs daily portal workflow in conjunction with oversight from the Accounts Receivable Supervisor.
• Provides regular input to direct supervisor, multiple departments Financial Services Manager, and key operations, support managers regarding the achievement of targeted goals around the input, maintenance, and problem resolution relating to customer invoicing portals.
• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Occasional travel up to 20%
• Performs other duties assigned.

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Experience:

• project management: 2 years (Required)
• Corporate accounting: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person