Operator - TX Security Operations Center
TX Security Operations Center - Operator (2nd shift - 2pm-11pm)
Description of Position:
The operator works within a team environment and is required to remotely observe stores to identify theft and fraud. Operators observe cameras at length while protecting the Company’s assets. By proactively identifying theft and fraud situations, the Operator maintains a strong Loss Prevention culture in the store to reduce losses and liabilities. This position is an on-site role that will work out of our Distribution Center facility located in Jacksonville, TX.
Duties and Responsibilities:
- Observe stores via CCTV to identify theft and build external cases for prosecution
- Actively communicate with stores and Field Loss Prevention to address current theft and fraud activity
- Communicate theft and fraud incidents to the appropriate law enforcement agencies
- Record cases in APIS Case Management System
- Communicate all concerns regarding CCTV/Systems to SOC Manager or LP Technology Coordinator
- Review exception reports and observes associates’ activity to identify potential acts of fraud or theft
- Complete all other tasks assigned by supervisor
Requirements
- High School diploma or equivalent
- Customer service skills and retail experience a plus
- Must possess excellent verbal and written communication skills
- Must be a strong multi-tasker, and not easily distracted when focused on a task
- Must demonstrate a sound decision-making and judgement; must be able to remain calm in stressful or critical situations
- Fluent in English; bi-lingual (English/Spanish) is a plus
Physical Requirements:
This position involves a variety of physical activities including talking, hearing, and repetitive motions. Visual acuity is required for observing video and analyzing records.
Recommended Jobs
Senior Salesforce Administrator - Austin, TX ONLY
About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, Califor…
Independent Insurance Sales Pro — High Earnings & Freedom
A leading insurance company in Fort Worth, Texas is seeking motivated individuals for a career in insurance sales. The role offers the opportunity to help protect families while achieving financial in…
Physical Therapist
Job description: We are seeking a dedicated and compassionate Physical Therapist (PT) to join our home health team in Waco. This full-time position offers an exciting opportunity to work with pat…
Hospitality Manager/CDM
The Certified Dietary Manager/Hospitality Manager oversees daily operations of the dietary department in a senior living facility, ensuring safe, efficient, and high-quality meal service that meets n…
Growth Marketing Manager - HubSpot & Revenue (Remote)
A leading technology company is seeking a remote Growth Marketing Manager to own and scale its marketing engine. You'll drive multi-channel growth strategies, optimize HubSpot for demand generation, …
Nurse Practitioner Family Health
Join Decypher and make a direct impact on the health and readiness of Americas service members, veterans, and their families. Since 2008 Decypher has offered healthcare industry professionals careers…
Office Furniture Installer
Job Description Job Description We are seeking a Furniture Installer to become a part of our team! Responsibilities: Ability to handle 50lbs.+ of furniture Unload and load furniture truck…
Stocker - Aisle
Position Title: Stocker Department: Floor Supervisor: Floor Supervisor, Assistant Floor Manager, Floor Manager FLSA: Non-exempt Position Summary: Responsible for providing prompt and cou…
Registered Nurse - Acute MedSurgical D (Hiring Immediately)
Description Summary: The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and co…
Customer Audit Manager
Position Title: Customer Audit Manager Your role The Customer Audit Manager is accountable for the end-to-end customer audit process ensuring that customer related audit requests are managed…