Customer Service Representative

it's what's inside that counts

_______________________________

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• $500 Annual Company-paid Lifestyle Benefit
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

• Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
• Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
• Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
• Attend sales meetings, training and activities; to include performing additional duties as needed
• Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer
• Effectively communicate detailed information on products and services provided to both established and potential customers
• Provide detailed product quotes for construction projects
• Performs rebar material takeoffs
• Understands the scope of work and accurately communicates the information to sales

What You'll Need

• Minimum 3 years sales experience preferred with knowledge of construction related products a plus
• Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome
• Decision making abilities with excellent customer service in verbal and written communication
• Able to multi-task in a fast-paced team environment with shifting priorities while staying organized and detailed oriented
• Bilingual verbal and written communication in English-Spanish preferred
• Must be able to use personal vehicle for occasional deliveries
• 1 or more years of sales experience required; with previous knowledge in Construction industry a plus

Your Education

• High School Diploma or GED required

We are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.

If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. Let's build a better world!

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

From Fortune Magazine. © 2025 Fortune Media IP Limited. All rights reserved. Used under license.