Investor Relations

Investor Relations Location Hybrid work in Houston, TX : Overview This hybrid role is designed to combine the responsibilities of Investor Relations (75%) with executive support duties for the CEO (25%). The position focuses primarily on building and maintaining strong client relationships, ensuring client satisfaction, and supporting business growth, while also providing high-level administrative and organizational support to the CEO. Duties Investor Relations (75%) Serve as the primary point of contact for key clients, ensuring their needs are met and delivering exceptional service throughout the client lifecycle. Develop, nurture, and strengthen long-term relationships with clients, regularly checking in to assess satisfaction and address concerns. Identify client needs and propose tailored solutions, including opportunities for cross-selling and upselling services. Organize and participate in client meetings, presentations, and events, ensuring seamless communication and follow-up. Monitor client satisfaction, gather feedback, and implement improvements to enhance the client experience. Collaborate with internal teams (sales, product, support) to deliver on client expectations and resolve issues promptly. Maintain accurate client records and insights using CRM tools, and prepare regular reports on client status and relationship metrics. Leverage technology (CRM, scheduling software, social media) to personalize client interactions and streamline processes. CEO Support (25%) Manage the CEO's calendar, schedule appointments, and coordinate travel and meetings to maximize executive efficiency. Prepare correspondence, reports, presentations, and briefing materials for the CEO, often handling confidential information. Act as a liaison between the CEO, clients, and internal teams, ensuring timely and effective communication. Support executive outreach, special projects, and follow-up on key business initiatives as directed by the CEO. Handle administrative tasks such as organizing executive meetings, taking notes, and tracking action items. Qualifications and Skills ~ Bachelor's degree in Business Administration, Marketing, or a related field. ~3+ years of experience in investor relations ~ Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences. ~ Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously. ~ Proficiency with CRM platforms, scheduling software, and MS Office suite. ~ High level of professionalism, discretion, and ability to handle sensitive information. ~ Strong interpersonal skills, empathy, and a customer-oriented mindset. ~ Adaptability and teamwork, comfortable working in a dynamic, hybrid role spanning departments. Job Type: Full-time Pay: $84,415.00 - $94,786.00 per year Benefits: Health insurance Paid time off Schedule: ~ Monday to Friday Experience: ~ Investor Relations: 3 years (Required) Ability to Commute: ~ Houston, TX 77027 (Required) Work Location: In person