Paralegal
Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Paralegal to join our Case Management team!
The Position:
This role will be crucial in coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.
What is expected of you:
- Empathy: You must be able to convey empathy and compassion at all times.
- Patience: Understanding that it will be 1+ years before intermediate knowledge of position responsibilities is adequately acquired.
- Compliant: Willingness to learn our process and excel within it without question.
- Self-Reliance: Consistently demonstrate the ability to progress independently.
- Humble: Owning up to mistakes, getting past them, and growing from them.
Responsibilities:
- Independently manage treatment in personal injury cases.
- Collaborate with attorneys, clients, and insurance adjusters.
- Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
- Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
- Review and organize medical records, bills, and other relevant documentation.
- Maintained detailed case management records and conducted legal research as needed.
- Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
- Provide excellent customer service to all clients and partners.
Qualifications:
- 4+ years performing administrative work at a law firm, medical office, or insurance environment.
- Environment.
- Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
- Strong verbal and written communication skills and the ability to interact effectively with various parties.
- Proficient administrative skills and ability to use legal case management software and Microsoft Office products (Teams, Outlook, Excel, etc.)
- Willingness to learn and understand medical terminology, procedures, and billing practices.
- Demonstrated ability to work independently and collaboratively in a fast-paced environment.
- Ethical and professional conduct with a commitment to maintaining client confidentiality.
Preferred Qualifications (Not Required):
- 3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
- Bilingual in English and Spanish.
Total Compensation Package:
- Salary + Bonus
- Employee Health Insurance premium 100% paid by the firm
- Dental & Vision
- FSA/HSA
- Generous paid time off and paid holidays
- 401(k) with employer matching
- Basic life insurance 100% paid by the firm
- Monday to Friday work schedule with no weekends
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