Sales Support Specialist - Puerto Rico (Southwest Region)

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

ABOUT THE ROLE:

The Sales Support Specialist is a key operational extension of the sales function. This role supports Sales Representatives by confirming product usage, solving discrepant inventory, order processing accuracy, and enabling effective day-to-day sales execution. By helping reduce operational friction, this role enhances field readiness, improves sales efficiency, and contributes to a superior customer experience.

WHAT WILL YOU BE RESPONSIBLE FOR:

• Partner with Sales Representatives by performing cycle counting activities at customer accounts. Identify and validate product usage at customer locations to ensure accurate and timely billing.

• Actively participate in resolving discrepant inventory levels at customer accounts, in partnership with Sales Representatives and customers.

• Provide insight into product movement and customer activity to identify patterns, support revenue accuracy, and enable strategic decision-making.
• Track and document used, expired, or short-dated products to support sales-driven replenishment and customer service.
• Collaborate with Sales Enablement to execute field-readiness initiatives and provide input from frontline activity to enhance tools, training, and processes.
• Act as a liaison between Sales, Customer Care, and internal stakeholders to ensure seamless coordination on product-related matters.

WHAT WE ARE LOOKING FOR:

• Bachelor’s degree or equivalent experience in a commercial, customer-facing, or operations support role.
• Strong interpersonal skills and the ability to collaborate effectively with Sales teams and cross-functional partners.
• High attention to detail with problem-solving capabilities and a drive for continuous improvement.
• Comfortable working in healthcare environments and with clinical stakeholders.
• Willingness to travel within assigned territories as needed.
• Fully Bilingual (English/Spanish)

PREFERRED QUALIFICATIONS

• Experience in Sales Enablement, Sales Operations, or Commercial Support roles.
• Familiarity with CRM and ERP systems; understanding of sales workflows.
• Experience in healthcare or medical device environments preferred.

Requisition ID: 615700

The anticipated annualized base amount or range for this full time position will be $34,800to $66,100 , plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.