Post Market Surveillance Specialist

Job Description

Job Description

Adecco is assisting a global leader in consumer technology and innovation in recruiting for a Post Market Surveillance Specialist in Austin, TX.

This is a contract assignment through February 2026, and fully onsite Monday through Friday.

Job Summary:

We are seeking a highly motivated and detail-oriented Post Market Surveillance Specialist to support complaint handling and related post-market activities for medical products in a high-performance technology environment. The ideal candidate will have direct experience with complaint investigations, adverse event reporting, and global regulatory compliance, particularly within a high-volume, fast-paced setting.

Duties and Responsibilities:

• Review, manage, and close complaint records in the complaint handling system

• Collaborate cross-functionally with clinical, engineering, and customer service teams to complete investigations and track complaint trends

• Evaluate post-market data and update risk management documentation

• Submit timely Adverse Event Reports to the US FDA when applicable

• Conduct post-market surveillance and trend analysis to identify safety signals

• Act as subject matter expert (SME) for complaints and post-market surveillance processes

• Assist with preparation of post-market reports and regulatory submissions

• Contribute to continuous improvement initiatives and special projects as needed

Requirements/Qualifications:

• Bachelor’s or Master’s degree in Engineering, Life Sciences, Math, Statistics, or related technical discipline

• 3+ years of experience in medical device quality, complaint handling, CAPA, or field action

• Strong understanding of regulatory standards including 21 CFR 820, 21 CFR 803, ISO 13485, ISO 14971, EU MDR, MDSAP

• Hands-on experience with complaint evaluation, investigation, and adverse event reporting

• Familiarity with IMDRF codes and clinical complaint assessments

• Excellent communication, organization, and cross-functional collaboration skills

• Proven ability to work independently and thrive in a dynamic, fast-paced environment

• Risk management experience is highly preferred

• Experience handling high complaint volumes is a plus

Pay Details: $52.00 to $60.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance