Service Operations Coordinator

At Vestas we are powered by the mission of changing the world. And to create a sustainable future, we are building a team of motivated visionaries. Would you like to join us?

This is a great opportunity to join the growing wind industry. Vestas is the world's largest wind turbine manufacturing company with significant operations in the United States.

Service Operations Coordinator

The Service Operations Coordinator role is a member of the overall Planning Operations team. The SSTC team consists of 10 SSTCs who cover a wide range of tasks from Main Component exchanges, Blade Repair and replacement to T&M work for Vestas and non Vestas turbines. The SSTC is an individual contributor who coordinates with service site managers within their region to ensure the safe, timely, cost-effective replacement of main components and blade work. This role works in collaboration with internal organizations to remove roadblocks to effective, consistent, replacement execution. Will also identify and implement process improvements.

Responsibilities:

• Technically plan all Main Component works for the region assigned to.

• Regular information exchange with sub-regions and key stakeholders to continuously improve the repair process.

• Regular reporting to management on repair execution.

• Repair execution performance monitored, and concepts/tools updated and improved.

• Build relationships with vendors and key internal contacts.

• Technical planning as SME for Main Components, Liaise with internal departments to ensure field execution, Define work content and schedules with external partners/subcontractor, forward WO to dispatcher for final planning and execution.

• Capture Main Component repair performance

• Support site managers in repair execution

• Ensure proper processes are being followed by repair teams

• Capture opportunities for efficiency improvements

• Prioritize repairs/inspections within sub-region

• Identify major drivers of repair/inspection delays and implement solutions

• Support Site Manager coordination between internal organizations (supply chain, resource, etc)

Qualifications:

• Bachelor's degree in a relevant field (e.g., Business Analytics, Industrial Engineering, Supply Chain, or Data Analytics) is highly preferred, however, minimum 2 years in equivalent work experience will be considered.

• Solid working knowledge of SAP and Salesforce, with proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel) and experience maintaining databases and planning tools.

• Prior experience in a technical service or operations environment with a focus on planning, scheduling, and execution coordination.

• Demonstrated ability to analyze data, track performance metrics, and identify process improvements for efficiency and cost savings.

• Effective verbal and written communication skills with the ability to effectively interact with stakeholders across multiple departments and time zones.

• Strong self-organization skills with the ability to balance competing priorities and manage multiple tasks efficiently in a fast-paced environment.

Competencies:

• Project Management and Execution Planning

• Leadership Through Collaboration

• Flexibility and Responsiveness in Various Regions

• Decision-Making and Accountability

• Continuous Improvement Mindset

• Safety and Quality Focus

• Flexibility and Responsiveness in Various Regions

What We Offer:

We offer an exciting position with great development opportunities in an inspiring environment at the world's largest wind turbine producer. We value initiative, collaboration, accountability, and accuracy. You will become part of an international environment with a focus on sustainability and safety and you will work among colleagues who support each other.

• Attractive salary and one of the most comprehensive benefits plans in the industry

• Great benefits coverage that includes dental and vision

• Generous Paid Time Off policies

• Great 401(k) plan (with employer match)

• Tuition assistance

CCPA Notice for California Applicants


Our commitment to a fair hiring
At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.


DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.


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About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.