Customer Support Concierge

Serenity Healthcare
Grapevine, TX


TMS Support Concierge – No Healthcare Experience Required

Who We Are:
We’re top-tier concierge medicine obsessed with giving our patients the best care in the game. We’re looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and we’ll train you on the rest.
What’s the job?
You’ll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patient’s provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. It’s all about driving real results and better patient outcomes.
What You’ll Do:
  • Operate the TMS machine like a boss, following clinical protocols.
  • Chat with patients, keep their spirits up.
  • Stay sharp and professional in our upscale office.
  • Learn how to engage them in activities that heal their brain.
  • Team up with our squad to make sure patients are thriving.
What You Need:
  • 2+ years in a legit customer service environment. (Full time experience is required)
  • Mad interpersonal skills—warm, calm, and always professional.
  • Gotta stay steady and focused, even on tough days.
  • 100% committed to patient privacy and keeping things confidential.
  • No political activism or anything that could mess with our neutral patient vibe.
  • Ready to ace a background check and bring strong references.
Who We Want:
People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. You’re here to make a difference, not drama.
Who We Don’t Want:
No shade, but if you’ve got unprofessional experience, personal struggles that could affect patient care, or you’re not in it for the long haul, this isn’t your spot. As a team we put patients first!
Why You’ll Love It:
  • Come embrace the vibes of a cutting-edge office with a tight-knit team.
  • Grow your skills in a place that’s all about excellence.
  • Help patients see real progress with game-changing treatment.
How to Slide In:
Drop your resume and a quick note about why you’re a fit along with it, or email [email protected] . Only the real ones will get a callback.
We’re All About Fairness:
Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law.
Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If that’s not you, keep it moving.

Posted 2025-09-22

Recommended Jobs

Certified Nurse Aide - CNA

Honey Grove Nursing Center
Honey Grove, TX

Join Our Team as a Certified Nursing Assistant (CNA) Provide Compassionate Care and Support to Residents We’re seeking a reliable and dedicated Certified Nursing Assistant (CNA) to join our team! …

View Details
Posted 2025-09-24

Delivered In Marketer

Loves Travel Stops & Country Store
Houston, TX

Req ID: 457665     BASIC PURPOSE: The Delivered-In Fuel Marketer is responsible for selling diesel and gasoline directly to end-user customers at their sites, ensuring exceptional service and s…

View Details
Posted 2025-09-07

Housekeeper

GreatAuPair LLC
Dallas, TX

Cooking asian and american dishes. House basic cleaning. Shopping for groceries and few errands. Gas allowance inc. Health insurance discussed, Fit in with husband and wife lifestyle of business at ho…

View Details
Posted 2025-10-30

Software Engineer

Arista Networks
Austin, TX

Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless …

View Details
Posted 2025-09-14

High School Math Tutor

Huntington Learning Center - Cedar Park/Round Rock
Cedar Park, TX

Job Title: High School Math TutorLocation: Huntington Learning Center - Cedar Park/North Austin, TXPosition Type: Part-time About Huntington Learning Center Huntington Learning Center is a trusted…

View Details
Posted 2025-08-28

Veterinary Extern - General Practice

Houston Cat Hospital
Houston, TX

Veterinary Externship — Houston Cat Hospital (Houston, TX) &##128062; Feline-Focused Medicine | Mentorship-Driven | Up to $2,000 Travel/Living Stipend About the Clinic: If you love cats, you…

View Details
Posted 2025-09-30

Operational Account Manager, Road Transport

DSV - Global Transport and Logistics
Lancaster, TX

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment …

View Details
Posted 2025-08-20