Field Service Manager
- Work closely with customer field representatives to execute Cyclops Setting Tool operations at wellsite locations
- Serve as the primary onboarding facilitator for the Eagle Ford and other basins as needed
- Provide field-based technical support for Cyclops Setting Tools
- Conduct routine field visits to reinforce proper handling and operational procedures with wireline crews
- Initiate and report incident investigations in a timely manner
- Support district operations management as required
- Disassemble, clean, inspect, rebuild, and test Cyclops Setting Tools in accordance with Fortress Work Instructions when necessary
- Report all steps of the Cyclops Recycling Program through iFortress software
- Support technical onboarding and training of new hires
- Communicate field issues and technical concerns to management and sales teams
- Maintain high housekeeping and safety standards
- Uphold professionalism, integrity, and strong customer service standards
- Perform additional duties as assigned
- Strong technical background with downhole tools used in pump-down operations, including wireline setting tools, frac plugs, and perforating guns
- Self-motivated and detail oriented
- Available to work weekends and holidays as required to support field operations
- Strong problem-solving, communication, and operational management skills
- Technical sales experience preferred
- Working knowledge of Windows 10, Microsoft Office, and Prophet 21 ERP
- Forklift training
- Proficiency with basic hand tools
- Ability to lift a minimum of 75 lbs
- CDL preferred
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