Sales Associate

Sales Associate

Summary

Nature’s Way Resources, an organically based service company, is the leading source of high-quality horticultural products and plants in the greater Houston area. Our purpose is to provide natural products that work with the laws of nature to help restore our earth to the way it was intended. We have manufactured organic landscaping supplies and materials for over 30 years and due to our continued growth, we are seeking an experienced Sales Associate to join our team! We are dedicated to providing organic solutions and would like to offer an opportunity to a qualified candidate that shares our same passion.

Job Description

As a Sales Associate you will be interacting with landscapers and gardeners daily, ringing up basic transactions using our Point-of-Sales system, inspecting incoming feedstocks, setting up deliveries for customers, and assisting customers in selecting which materials work best for their projects.

Responsibilities and Duties

• Open and close cash registers at start of shift and end of shift.
• Ring up customer transactions using our Point-of-Sales (POS) system.
• Provide friendly and efficient customer service to patrons.
• Provide knowledgeable recommendations to assist customers with purchasing materials, services, and organic solutions.
• Answer incoming calls to assist customers in setting up new accounts, provide quotes, take orders, prepare invoices, receive payments, and schedule deliveries.
• Work with operations/production team to set up bulk orders for retail and wholesale customers.
• Calculate, charge and direct natural green waste drop-off customers to correct location.
• Inspect loads for unacceptable materials and contaminants.
• Escort customers to look at different products on premises.
• Communicate with operations team via radio to notify of incoming customer loads and pick-ups for bagged products.
• Maintain cleanliness (Dust, sweep, mop, and empty trash) of Sales Office and surrounding areas.
• Research customer inquiries and escalate any issues or complaints to Sales Manager for guidance or resolution.
• Restock products and supplies in the Sales Office (able to lift 40 lbs.).
• Report low inventory levels to Sales Manager.
• Respond to customer inquiries via email and follow up phone calls.
• Coordinate customer deliveries using various trucking companies.
• Other duties that may arise.

Education Requirements

• High School education or equivalent.
• Basic horticultural knowledge on soils, compost, mulch, fertilizers, and organic solutions.

Skills and Experience

• Use of previous Point-of-Sales (POS) system.
• Organized and attentive to detail.
• Data entry and general math skills.
• Work in an all-weather environment.
• Prior horticultural experience (preferred).
• Bi-lingual (preferred).

We are looking for someone who…

• Has a positive and polite attitude. People-oriented.
• Is attentive to customer needs.
• Has a strong work ethic.
• Is responsible, dependable, and punctual.
• Values integrity.
• Has reliable transportation.
• Loves helping customers and shares a common passion for organic gardening and landscaping!

We offer…

• A friendly work environment.
• Paid Holidays
• Paid breaks.
• Supplemental training and resources.
• Flexible schedule
• Full-time or Part-time opportunities.
• Employee discount on products and materials.
• Employee vegetable garden.
• An opportunity to be out in nature. Visit our plant nursery and picnic areas on your break.
• Great learning and networking opportunities for people interested in horticulture.
• A break away from your regular corporate office, warehouse, or sales job!