Strategic Account Coordinator

Job Requisition ID: 62386

Department: Sales & Marketing (DEPT_SALMRKT)

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Position Summary:

DFS is seeking a highly motived and organized Sales Account Specialists for Strategic Accounts. The Sales Account Specialist will be instrumental in driving customer satisfaction by providing high-level support to the sales team, assist in streamlining the sales processes, and work cross-functionally with product, engineering and customer support. The ideal candidate will have a strong understanding of sales operations, be highly organized, and demonstrate a proactive approach to supporting sales initiatives and optimizing performance.

Position Responsibilities:

The responsibilities of this role will include:

• Sales Team Support: Assist Strategic Account Managers and Sales Engineers with day-to-day operations, including proposal development, reporting, and meeting preparation.
• Process Coordination: Drive consistency across account-related processes such as quoting, order tracking, follow-up communication, and internal workflow management.
• Cross-Functional Alignment: Facilitate alignment between sales, engineering, customer service, product, operations, and finance to ensure a seamless execution of customer projects and initiatives.
• Customer Experience Enablement: Help prepare client-facing materials, organize account documentation, and support customer onboarding or issue resolution planning—laying the groundwork for future direct customer engagement.
• Process Improvement: Identify opportunities to streamline workflows and improve internal collaboration within the strategic accounts ecosystem.
• Transition to Customer Engagement: As product and process knowledge grows, gradually take on direct customer-facing responsibilities including coordination calls, follow-ups, and client updates.

Qualifications:

• 2+ years of experience in sales support, sales operations, or related roles, with a proven track record of contributing to revenue growth.
• Experience working with sales teams in a B2B or enterprise sales environment.
• Familiarity with automation tools or sales performance analytics platforms.
• Understanding of the sales lifecycle and how sales support functions impact overall revenue.
• Excellent communication, organizational, and problem-solving skills.
• Strong attention to detail with the ability to manage multiple tasks and projects simultaneously.
• Demonstrated ability to work collaboratively with cross-functional teams, including sales, marketing, finance, and operations.
• Proactive and results-oriented, with a focus on driving efficiency and revenue.

#LI-ONSITE

#LI-BM1

Work Arrangement : Onsite

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 13 paid holidays/floating holidays per calendar year, paid vacation days, and paid sick leave; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site .

This position may be located in: Americas : United States : Texas : Austin

Job Function : Other