Account Admin
- Full-time role with a competitive salary
- Opportunities for advancement and professional growth
- Supportive training to equip you for success
- Attractive employee benefits package, including 401k with company match
- Employee discounts on leading-edge home technology products
- Generous PTO and paid holidays
- Access to health, dental, and vision insurance after 60 days
- An innovative and collaborative work environment
- Maintain and manage customer accounts with precision and care
- Process orders, payments, and resolve any account issues
- Provide exceptional customer service, including handling enquiries and offering solutions
- Create and update records ensuring accuracy and validity of information
- Collaborate with team members to achieve better results
- Gather feedback directly from customers to improve services and customer experience
- Stay up-to-date with new products and features
- Additional responsibilities may be assigned by the manager as needed.
- Exceptional attention to detail and problem-solving skills
- Strong organizational and time management abilities
- Outstanding communication and interpersonal skills
- Ability to work independently and as part of a team
- Proven experience in account management or related field is advantageous
- Adaptability and flexibility to manage various tasks
- High school diploma required; Bachelor’s degree in Business Administration or related field preferred
- Minimum of 2 years’ experience in account management, administrative support, or customer service
- Proficiency in MS Office and CRM software
- Experience in the home technology industry is a plus
- Job Type: Full-time
- Location: Based in Texas
- Benefits: Competitive salary, 401k, PTO, Health Insurance
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