Credit & Collection Specialist
Roles & Responsibilities
Primary Duties/Responsibilities:
- Proactively monitor and reconcile customer accounts
- Identify, and facilitate the resolution of, disputed receivables.
- Provide exceptional customer support, responding to account queries in a timely and professional manner
- Maintain a detailed understanding of customer contracts and how they impact the collections process
- Maintain accurate and up to date customer account documentation
- Proactively escalate to internal support partners and Sr Management as appropriate
- Identify, and communicate process improvement opportunities to Manager as appropriate
Experience Required
Required:
- 2+ years in commercial collections
Skills & Certifications
- Strong analytical/problem solving skills
- Excellent communication skills (written and oral)
- Superior customer service skills
- Good Administrative skills
- Strong attention to detail and goal oriented
- Ability to prioritize and manage multiple responsibilities
- Contract Analysis
- Knowledge of collection techniques (i.e., skip tracing)
- Strong Microsoft Excel skills
- High School Degree or equivalent
- Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.
Eligibilities & qualifications
Preferred:
- Direct experience with SAP
- Working knowledge of Microsoft Office
- Experience working in a shared service center
- Bachelor's Degree in Finance / Accounting / Economics
Recommended Jobs
Sales Support Associate
Coach is seeking a Sales Support Associate in Sugarland, TX, to join its dynamic retail team. The role involves supporting sales efforts, maintaining visual standards, and providing excellent customer…
Kinship Navigator
We are looking for Case Manager to join our Kinship Navigator Program. The Kinship Navigator Program provides support to caregivers who are caring for a relative child or child of a close family frien…
Senior Administrative Associate College of Education and Human Development
Senior Administrative Associate College of Education and Human Development Location San Antonio, TX : Location: San Antonio, TX Regular/Temporary: Regular Job ID: 11041 Full/Part Time: Full Tim…
Principal Solution Architect - Oracle Cloud ERP (Public Sector)
This is a remote position. Job Summary At Camptra, we pair AI with iDeploy , our patent-pending implementation framework, to deliver Oracle Fusion outcomes that are faster, safer, and audit-…
Site Lead
Site Lead Full-time Joint Base San Antonio (JBSA) Mission Training Complex (MTC) About Us Trideum Corporation is a 100% employee-owned company, committed to embracing the world’s toughest challeng…
AWS Bedrock GenAI Lead Developer
Job Description - AWS Bedrock GenAI Lead Developer About the Role: We are seeking an experienced AWS Bedrock GenAI Developer to lead the design, build, and optimize generative AI applicat…
Aftercare Case Manager
Since 1971, we at New Horizons have been committed to “Keeping Kids First” by providing safe, therapeutic and loving environments to help our kids and families succeed. Every decision we make centers …
Project Manager
At DanCar Industrial Group, Inc., we are a company with a diversified portfolio in industrial, energy, and manufacturing processes. We provide an extensive range of services to clients from a wide ra…
Executive Chef
Title: Executive Chef Executive Chef This role will be located at an OCONUS location and 100% onsite Who We Are KBR Mission Technology Solutions delivers full life cycle professiona…
Warehouse Team Lead
About Us: At Source Logistics, we specialize in offering customized logistics and supply chain solutions in US markets, including Full Service Warehousing, Order Processing, E-commerce Fulfillment…