Inside Sales & Appointment Coordinator

Job Description

Job Description

Inside Sales & Appointment Coordinator

Danco Heating, Cooling, & Plumbing Waco, TX

Compensation & Schedule

• $19.00 - $24.00 per hour base + performance pay
• $50,000 - $75,000+ annual earning potential
• Up to $1,500 Sign-On Bonus
• Monday - Friday, 9:00 AM - 6:00 PM (No evenings or weekends)

Why Join Danco?

Danco Heating, Cooling, & Plumbing is seeking a driven and personable Inside Sales & Appointment Coordinator to join our growing team. This is an ideal role for someone who enjoys phone-based sales, building customer relationships, and earning more through performance in a structured, supportive environment.

At Danco , we believe work should be more than just a paycheck: it should be meaningful, rewarding, and part of a bigger purpose. That's why we've built a company that puts our people first. While many companies talk about putting customers first (and forget their team in the process), we believe that happy employees create happy customers. And we treat our team like the valuable assets they are.

What Sets This Role Apart

• Unlimited performance-based earnings on top of your base pay
• Clear career progression with multiple advancement levels
• Consistent weekday schedule with excellent work-life balance
• Ongoing training, coaching, and team recognition
• Positive, goal-oriented workplace culture

Key Responsibilities

• Handle a high volume of inbound and outbound calls professionally
• Schedule service calls, maintenance plans, and replacement appointments
• Follow proven call scripts and objection-handling techniques
• Build trust with customers and provide excellent service
• Accurately log all interactions and activities in ServiceTitan
• Consistently meet and exceed daily and monthly performance goals

Qualifications

• Previous experience in customer service, inside sales, or call centers is preferred
• Excellent verbal communication and active listening skills
• Motivated by targets and performance-based incentives
• Strong organizational skills and ability to multitask
• HVAC or home services experience is a big plus

Benefits

• Up to $1,500 sign-on bonus for qualified candidates
• Medical insurance with employer contribution
• Dental, Vision, and Disability coverage
• 401(k) with Company Match
• Paid Vacation and Holidays
• Paid Training & Professional Development
• Company uniforms provided

If you're a confident communicator who wants a stable weekday position with strong earning potential and room to grow, Danco is the right place for you.

NO PHONE CALLS OR IN-OFFICE INQUIRIES. All candidates must apply online.