Account Specialist - Austin Office

Why Nadel:
Nadel, an internationally renowned creative marketing, promotional products, and merchandise solutions company (), is seeking an Account Specialist for our brand new Austin, TX location! With over 70 years of experience, Nadel combines the dynamic feel of a startup with the stability of an established leader in the industry.

At Nadel, we’re passionate about what we do—designing and producing innovative materials that drive our clients’ success and transform their businesses. Our unique culture starts with our goal to be great. Simply put, our services are marketing oriented, rather than product oriented. We focus on problem-solving and exceeding client goals while delivering on target and within budget. Join us and see how we make a meaningful impact in our clients' businesses!

This role is in-office at our Austin, TX location.

THE BASICS:

This role will work directly with a team of Sales Consultants to source, sell, and deliver custom products to clients worldwide. The ideal candidate should have confidence in collaborating with the marketing and creative departments of high-profile clients, who rely on us for ideas, critiques, and suggestions. We seek a candidate with excellent project management skills who can handle tight deadlines while maintaining client relations and keeping production teams on schedule. The candidate should possess superior customer service skills and the ability to address time-sensitive information with professionalism. This role requires involvement in brainstorming, ordering, and shipping of all projects, with a strong focus on detail while managing multiple projects simultaneously. The ideal candidate is proactive in improving processes, experimenting with new tools, and continuously enhancing their approach to projects. We are looking for a team player who encourages collaboration and supports others as needed. The role requires flexibility to work across multiple teams and the ability to adapt to new teams as necessary.

WHAT YOU’LL DO:

• Generate ideas and source vendor offerings tailored to each project's requirements.
• Build creative decks and presentations for clients, ensuring all project details are accurately captured.
• Assist clients in finding the perfect items for their event or needs.
• Handle orders from placement to delivery, including verifying pricing, following up with manufacturers, and tracking orders.
• Develop and maintain the production management system for your team.
• Create materials such as sales letters, PowerPoint presentations, and Microsoft Word proposals for client presentations.
• Conduct product research tailored to each unique project.
• Act as a trusted advisor by deeply understanding clients' businesses and aligning their needs with our solutions.
• Serve as an extension of the Branding Consultants (Sales Executives), maintaining strong client relations and effective communication with all clients.
• Coordinate with corporate staff (Billing, Accounts Receivable, Accounts Payable, etc.) on client accounts (invoices, aging, etc.).
• Proactively create custom flyers and marketing materials for existing clients.

WE’RE LOOKING FOR SOMEONE WITH:

• 2+ years of experience preferred in the Promotional Products industry or in an environment that provided enhanced knowledge of industry-specific vendors.
• A proven ability to work independently in a fast-paced environment, think critically, manage multiple priorities, and adhere to strict deadlines.
• The initiative to structure and organize their day without oversight.
• Superior client relation skills, including adaptability and sensitivity to client demands.
• A high level of detail orientation and organization, with the ability to adjust priorities in a changing environment and complete tasks.
• The ability to take initiative on incoming requests and work with little to no direction from the team.
• Superior product and vendor knowledge within the Promotional Products Industry.
• Clear communication skills for project tracking and addressing roadblocks with the team.
• An understanding that the role requires timely and effective communication with both clients and vendors.
• A reliable, encouraging, and professional attitude.
• A proactive approach with a team-player outlook.
• Excellent phone skills, along with strong email and writing etiquette.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Skills in Adobe Photoshop and Illustrator are a plus.
• A sincere passion for branding and a commitment to representing our brand mission, vision, and values.

Range: $20-$28 / hr.

Nadel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may read  Equal Employment Opportunity is the Law  by clicking on the corresponding link.

Nadel is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] .

By submitting your application, you acknowledge and confirm that you have received, read and understand   Nadel’s Applicant Privacy Notice  and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.