Medical Office Clerk

Epic Government
Texas

Medical Office Clerk job in Lackland, TX.

  • Monday-Friday days (Federal Holidays Off)
  • Veterans encouraged to apply!

Benefits/Compensation:

  • Health and Welfare Fringe Benefits: $5.09 per hour
  • Paid Time Off - 10 8-hour days
  • Paid Holidays - 11 days
  • Paid Sick Time - 56 hours
  • Company-funded match and safe harbor 401(k)
  • Medical, Dental and vision plans available
  • Life insurance and accidental death plans available
  • Short-term and long-term disability plans available
  • TRICARE Supplemental available
  • Supplemental Benefit plans available
  • Employee Assistance Program
  • Pet Insurance Plans available
  • Will Preparation Services available

Medical Office Clerk job Overview:

  • Greets patients/visitors at a front desk, information center or office setting.

  • Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.

  • Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections.

  • Obtains updates and files medical records as needed.

  • Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.

  • Ensures arrival of medical records prior to appointment(s).

  • Initiates and locates patient medical records as needed.

  • Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).

  • Performs other administrative and clerical duties in support of the medical care and operational support.

  • Creates appointment schedules and templates in patient appointment computer system.

  • Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system

Medical Office Clerk Job Qualification:

  • High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.

  • A fully qualified typist with a minimum of 50 WPM is required.

  • General medical ethics, telephone etiquette, and excellent communication and customer service skills.

  • General office administrative and clerical skills to perform receptionist duties and answer telephones.

  • Ability to communicate effectively, both orally and in writing.

  • At least 6 months of experience in office setting.

  • Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.

Come join our team of healthcare professionals!

EPIC GOVERNMENT employs healthcare professionals at government medical facilities providing care to military service members, retirees, and their families. Since 2004, Epic Government has built mutually beneficial, sustainable partnerships with healthcare professionals and our clients nationwide.

Epic Government is an award winning organization built with committed professionals with a unified vision of helping others. We are honored to be named one of the Baltimore Sun's Top Workplaces!

Epic Government dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse

By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes.

#OFCCP

Posted 2025-09-24

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