Supervisor, Business Operations

Summary

The Supervisor of Business Operations serves as a key leader in the Department of Pediatrics – Division of Allergy & Immunology, ensuring the effective management of daily operations, personnel oversight, human resources functions, and budgetary compliance. This role collaborates closely with the Division Head of Immunology, Allergy, and Rheumatology (IAR), Department Administration, and Texas Children’s Hospital to support strategic and operational goals. Key responsibilities include the execution and coordination of financial, human resources, and grant-related initiatives. The incumbent works in partnership with the Division Head, Department Administration, and the Texas Children’s Hospital Practice Administrator to implement and monitor these activities. Additionally, this position provides supervision and guidance to administrative staff and offers technical expertise and support to all Division personnel.

This position serves as the primary liaison between the Department of Pediatrics Administration, the Division of Allergy & Immunology, and the Texas Children’s Hospital Practice Administrator. Key responsibilities include oversight of all human resources functions, financial operations, and budgetary governance. The Supervisor of Business Operations is responsible for ensuring that departmental policies, procedures, and best practices are clearly communicated and consistently followed by team members, stakeholders, and customers. This role provides regular updates on operational priorities and fosters a transparent and collaborative work environment.

The ideal candidate brings a solid understanding of core management principles, including task prioritization, scheduling, coaching, and process execution, along with broad knowledge of both their immediate responsibilities and related functional areas. This position supervises a team of professional and support-level staff, assigning tasks, monitoring progress, maintaining schedules, and providing ongoing feedback. In addition, the Supervisor plays a key role in setting short-term goals and tactical objectives to drive team performance and achieve business outcomes. This position is committed to responsible fiscal practices.

This position may be eligible to work a hybrid work arrangement after a 90-day training period.

Job Duties

• Serves as the primary administrative lead for the Division of Allergy & Immunology at Baylor College of Medicine (BCM), overseeing the day-to-day operations across all mission areas, including human resources and financial management.
• Manages the Division’s $12 million operational budget, including the review and approval of financial transactions, payroll, and human resource actions for faculty and staff.
• Prepares and analyzes financial reports encompassing TCH operating funds, general appropriations, restricted gifts, and other funding sources.
• Leads faculty recruitment and onboarding efforts, including credentialing across multiple hospital sites, and provide comprehensive HR support for staff development, onboarding/offboarding, and performance management.
• Manages administrative support staff by assigning tasks, monitoring performance, maintaining schedules, and conducting annual evaluations.
• In collaboration with the Division Head, Pediatrics Administration, and Texas Children’s Hospital, this role contributes to strategic staffing plans, faculty recruitment, and operational initiatives.
• Additional responsibilities include oversees cost and effort distribution for Division employees, implements process improvements to enhance operational efficiency, and supports pre- and post-award grant activities as needed.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications

• Bachelor's degree in business administration or equivalent.
• SuccessFactors and SAP experience.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.