Human Resources Advisor

: Position Information Posting Title Human Resources Advisor Job Requisition Number COA093273 Position Number 102758 Job Type Full-Time Division Name Support Services Minimum Qualifications

• Graduation with a Bachelor's degree from an accredited college or university in related field, plus three (3) years of HR experience.
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required: None. Notes to Applicants Position Overview: The HR Advisor will focus on workers compensation and leave administration case management for both sworn and civilian employees. This position works with a team to process requests for various leave programs and benefits including, but not limited to FMLA, donated/shared leave, short-term and long-term disability, return to work, and limited duty. This position will process the full cycle of workers compensation claims including all DWC forms, limited duty, civilian wage continuation and line of duty leave. Additionally, this position will provide training on workers compensation, FMLA and various HR-related programs. ATCEMS HR works as a collaborative team; therefore, the person in this role will on occasion have opportunities for exposure to several HR-related program areas including, but not limited to Benefits and Talent Acquisition, amongst other general HR facets. About EMS : The Emergency Medical Services department is responsible for managing critical time-sensitive life-threatening emergencies. While most of the assistance EMS gives to the community is medical in nature, everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services. Why work for the City of Austin? The City of Austin provides generous benefits including medical, retirement plans, paid time off, as well as hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and the opportunities for training and professional growth are many! Regarding your Application:

• A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary.
• Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section.
• Incomplete applications will not be considered.

EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. VETERANS : Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position you will be required to provide your DD214. Are you already a COA employee? Employees in Good Standing, who are candidates within the Department or division that the Position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview. ATCEMS employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak English. Pay Range $30.70 - $38.37 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. (Flexible) A hybrid work schedule is available for this position. The person selected for this position will be required to work in office full-time during a training period. Performance will be evaluated at the conclusion of the training period to determine hybrid schedule. Job Close Date 03/10/2025 Type of Posting External Department Emergency Medical Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller Preferred Qualifications

• Experience working in a Civil Service Public Safety (EMS, APD, AFD) environment; and applying TX Local Government Code Chapter 143 and ATCEMS Meet and Confer Agreement provisions and processes, particularly related to leaves.
• Experience with administration of leave programs including FMLA, donated/shared leave, short-term and long-term disability, return to work, and limited duty for both uniformed and civilian staff.
• Experience with the ADA reasonable accommodation process, Leave of Absence, Leave Bank, and Paid Parental Leave for both uniformed and civilian staff.
• Experience working in a team environment and effectively collaborating daily with coworkers; and skilled in developing trust with team members.
• Skilled in effectively communicating with all employee levels clearly and respectfully with tact and diplomacy.
• Proficiency in Microsoft Office including Word, Excel and Outlook.

Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Assists HR management in planning, designing, developing, implementing, and evaluating major HR programs.

• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.

• Implements HR programs, procedures, processes, and strategies.

• Recommends enhancements to improve policies, procedures, operational efficiency, and service quality; and monitors implementation of agreed upon actions until the problem has been resolved.

• Advises and influences management in making sound HR-related decisions.

• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.

• Provides training to managers and supervisors on HR topics and procedures.

• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.

• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; develops, monitors, and implements information tracking systems.

Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge of practices of HR program administration and management.
• Knowledge of customer service principles.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.