Director Talent Acquisition Excellence & Enablement (Coppell)

Brinks Texas License #C00550

About Brink's:

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Director of Talent Acquisition (TA) Excellence & Enablement drives the global capability, innovation, and enablement agenda for the TA function. This role ensures that recruiters and hiring managers are equipped with the right tools, skills, and resources to deliver an exceptional, technology-enabled hiring experience.

As the innovation and enablement engine of the Global TA COE, this leader drives capability development, technology pilots, vendor governance, process design, and AI integration to elevate global hiring standards and position Brink's as an employer of choice. The role blends strategic foresight with hands-on execution across learning design, digital enablement, and large-scale project management.

The role also serves as the program management hub for TA transformation, overseeing complex global initiatives that modernize technology, strengthen compliance, and enhance the experience for candidates, hiring managers, and recruiters.

Key Responsibilities

Enablement & Capability Building

• Design and deploy global TA capability frameworks outlining recruiter and hiring manager competencies, skills, and learning journeys.
• Lead the design, maintain and deliver of training programs, workshops, and digital toolkits for recruiters and hiring managers (e.g., structured interviewing, inclusive hiring, candidate journey, process workflows).
• Partner with TA COE peers to embed consistent, principle-based hiring practices globally.
• Create and maintain global TA playbooks, guides, and templates to standardize high-quality execution across markets.

Innovation, Technology & AI Integration

• Identify, assess, and pilot emerging TA technologies i.e. CRM platforms, interviewer automation and feedback solutions.
• Serve as global TA COE lead for Workday Recruiting optimization and future integrations (CRM, chatbots, assessments, pre-hire onboarding, background checks).
• Partner with HR Operations, IT, and vendors to infuse AI and automation into TA processes to enhance efficiency, decision-making, and user experience.
• Define success measures, ROI, and scalability for all technology pilots prior to global deployment or transition to shared services ownership.

Vendor Partnerships & Governance

• Lead and manage global TA vendor relationships across technology, assessments, background screening, and employment branding platforms.
• Establish clear governance, performance metrics, and SLAs in partnership with Procurement, HR Operations, and Legal.
• Serve as primary point of contact for TA vendor performance reviews, renewals, and solution alignment with evolving business needs.
• Evaluate and recommend new or alternative vendors to drive innovation, value, and global consistency.

Project Management & Continuous Improvement

• Manage a portfolio of global TA transformation and enablement projects, ensuring governance, stakeholder alignment, and timely delivery.
• Apply disciplined project management to process simplification, automation, and change adoption initiatives.
• Develop and maintain project charters, timelines, and stakeholder maps for all COE initiatives, ensuring disciplined tracking and transparent reporting to senior leadership.
• Oversee cross-functional workstreams involving HRIS, IT, Procurement, Legal, and regional TA teams to ensure seamless delivery and global scalability.
• Track enablement and adoption metrics (e.g., training participation, system utilization, efficiency gains) and translate insights into continuous improvement.
• Partner with People Analytics to develop dashboards and insights that inform capability trends and performance over time.

Collaboration & Influence

• Collaborate closely with Global TA COE leadership team, HR Operations, and Shared Services to align enablement priorities with enterprise goals.
• Act as a strategic advisor translating business priorities into scalable, human-centered TA solutions.
• Build trusted cross-functional partnerships with IT, HRIS, Procurement, and Legal to ensure compliance, scalability, and user-centric design.

How We Lead at Brink's

At Brink's, leadership is defined by how we work, not by our title. Our leadership model guides how we lead, collaborate and grow:

• Take Ownership : Deliver results with excellence and hold yourself accountable.
• Collaborate Boldly : Partner across teams and regions to solve complex challenges.
• Stay Curious : Continuously seek opportunities to learn, improve, and innovate.
• Deliver with Integrity : Build trust by prioritizing safety, security, and ethical decision-making.

Preferred Qualifications:

• 7-10 years of experience in Talent Acquisition, TA Enablement, or HR Transformation within a global, matrixed organization.
• Proven success leading TA technology pilots, AI integration, and capability-building initiatives.
• Strong experience managing vendor partnerships and governance across TA systems, tools, and platforms.
• Hands-on experience with Workday Recruiting and familiarity with CRM platforms, AI-driven solutions, and interview automation/feedback technologies.
• Demonstrated success leading large-scale, cross-regional projects and programs with measurable business impact.
• Excellent communication, facilitation, and change-leadership skills, with the ability to influence diverse stakeholder groups.
• Contingent labor process and technology experience a strong plus.
• Strategic thinker with a continuous improvement mindset, passionate about innovation, scalability, and measurable outcomes.

Additional Requirements:

• Willingness to travel domestically and internationally as needed.
• Relocation assistance may be considered
• Ability to manage multiple global priorities and projects simultaneously
• Flexibility to collaborate across multiple time zones
• Continuous improvement mindset with a focus on scalability, impact & innovation

What's Nex t?

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.