Customer Support Specialist
Customer Support Specialist
- Bilingual – must be fluent in both English and Spanish.
- Ability to protect customer’s confidential information, such as, name, phone number, and billing information.
- Strong Time Management skills with the ability to multi-task and handle multiple deadlines.
- Accuracy – The ability to record information about customer’s financial and collection status.
- Use quoting system to find product carrier for customers needs.
- Locate and notify customers of delinquent accounts by mail or phone.
- Locate and monitor delinquent accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customer’s financial situation.
- Advise clients on the necessary actions and strategies for debt repayment.
- Data Entry.
- Strong community skills – both oral and written.
- Making daily calls to customers.
- Confer with client on phone or in person to provide information about products, services, opening/closing accounts and obtain details on complaints.
- Keep record of customer interactions or transactions, recording details of inquiries, complaints or comments, as well as, actions steps taken.
- Complete contract forms prepare changes of address records or issues services discontinuance using computers.
Recommended Jobs
Respiratory Therapist
Overview Join our team as a PRN Respiratory Therapist with our Rehab Hospital in Tyler, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better ~ Thrive: W…
Senior Accountant
CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies. CourtAvenue is looking for a detail-oriented Senior Accountant to join …
Sr. Product Manager-AI/ML Platform
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and govern…
Cath Lab Supply Inventory Technician
Cath Lab Supply Inventory Technician Location San Antonio, TX : Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose …
Project Superintendent
Job Description Job Description Our client s looking for the best and brightest in the market to join our high performing team. As a result of our unparalleled customer service and unique offerin…
Senior Denials Mgmt Specialist
At Houston Methodist, the Senior Denials Management Specialist position is responsible for performing utilization review activities, and monitoring the clinical denial management and appeals process…
CNSC dietitian
Job Description Job Title: Nutrition Support Dietitian (CNSC) Location: Baylor Scott and White- Memorial in Temple, TX SIGN ON BONUS: $3,500 Job Description: Aramark Healthcare+ has an i…
Software Development Manager
Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and s…
(USA) Asset Protection Associate - All DC/FC (2nd Shift 21:00-7:00)
What you'll do at Position Summary... Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Schedule.. . …
Maintenance
Road Ranger is looking for full-time maintenance to join the Amarillo, TX team! Join the Road Ranger family and see how far your drive can take you! At Road Ranger, we aim to provide drivers with …