Medical office check out receptionist

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**Join Our Friendly Team as a Medical Receptionist and Patient Coordinator!**

We are a busy and welcoming Internal Medicine Clinic with locations in Plano, McKinney, Garland, Sunnyvale and Frisco and we're excited to add a new **Front Desk Representative** to our team! If you have a warm, positive attitude and love connecting with patients, this might be the perfect fit for you.

**Job Responsibilities:**

- Greet and assist patients, schedule appointments, and maintain accurate records and accounts

- Welcome patients and visitors in person or over the phone, answering or referring inquiries

- Optimize patient satisfaction, provider time, and room utilization by efficiently scheduling appointments

- Keep patient appointments on track by notifying providers of arrivals, reviewing the schedule, and managing any delays

- Comfort patients by anticipating their needs, answering questions, and maintaining a calming reception area

- Ensure the availability of treatment information by filing and retrieving patient records

- Maintain patient accounts by updating personal and financial information

- Assist with billing by recording patient charges and collecting payments

- Maintain office inventory and equipment by monitoring stock levels and placing orders as needed

- Protect patient confidentiality and uphold HIPAA regulations

- Contribute to a smooth operation by following office policies and procedures

- Collaborate with the team to meet goals and provide outstanding patient care

**Additional Duties:**

- Answering phones, scheduling appointments, and managing patient check-ins/outs

- Scanning, faxing, and printing as needed

- Assist with patient calls and messages, including callbacks

**Qualifications and Skills:**

- Minimum of 1 year front/back office clinical experience required

- X-Ray Certification and/or Medical Assistant Certification is a plus

- Ability to multitask and work efficiently in a fast-paced environment

- Proficient with HIPAA and CLIA guidelines

- Excellent teamwork and customer service skills

- Knowledge of referrals and prior authorizations is a plus

- Must be able to work at any of our three locations as staffing demands dictate

- Reliable transportation is required

**Why You'll Love Working With Us:**

- We are more than just coworkers—we're a supportive team that grows together

- Gain experience in both front and back office roles as needed

- We're looking for someone who wants a long-term position and is eager to grow with us

**Hours:** Monday - Friday, 8 am - 5 pm (hours may vary based on practice and patient needs)

If you're ready to build a rewarding career in healthcare with a clinic that truly values its staff, we'd love to hear from you!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• front desk medical: 2 years (Required)

Work Location: In person