Credit/Collections Specialist

Now Hiring: Credit & Collections Specialist Are you a highly organized, detail-oriented professional with a knack for numbers and negotiation? A well-established organization is currently partnering with us for a confidential search to find a talented Credit & Collections Specialist to join their team! In this role, you will be the backbone of smooth financial operations—managing accounts, resolving billing disputes, and processing credit applications. The Details at a Glance:

• Compensation: $23.00 - $24.00 per hour
• Schedule: 1st Shift | 8:00 AM - 5:00 PM
• Education Requirement: High School Diploma or equivalent

What You’ll Do:

• Credit Administration: Process credit applications, gather essential documentation (bank/trade references, credit reports), and maintain vital credit files.
• Account Management: Reach out to customers with past-due accounts, negotiate alternative payment plans, and successfully recover delinquent balances.
• Customer Support: Independently resolve routine to complex billing disputes and payment discrepancies.
• Process Improvement: Analyze historical data to spot trends, perform root cause analysis, and recommend solutions to improve workflows.
• Financial Operations: Track payment commitments, document collection activities, and assist with cash applications.

Why Apply? This is a fantastic opportunity to bring your analytical skills and customer service expertise to a stable, well-established company where your work directly impacts the bottom line. How to Apply: Ready to take the next step in your career? Don't wait! Please submit your resume directly to: [email protected]

salary: $23.99 - $24 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Manage day-to-day B2B collections activities for a regional commercial portfolio of 200 accounts.

• Execute a high-volume workflow of at least 25 proactive customer touches daily via phone, email, and digital tools.

• Drive portfolio performance to maintain a 90% "current" standing and systematically reduce past-due accounts over 10 days to less than 10%.

• Research, reconcile, and resolve billing discrepancies for regional clients, including small businesses and public school systems.

• Utilize the internal DMS platform (AS400-based system) and Get Paid ERP to download invoices, review statements, and log meticulous account notes.

• Partner with banking systems (PNC) and internal teams to streamline payment applications.

Skills

• Credit Collections (1 year of experience is required)
• Commercial Collections (1 year of experience is required)
• AS400

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.