Portfolio Director (Conventional)

The Dinerstein Companies (TDC) is hiring a Houston based Portfolio Director to directly oversee a portfolio of owner-managed conventional properties. This position reports to the Executive Vice President – TDC Management and will work closely with the Leadership Team to implement portfolio-wide initiatives and campaigns focused on making The Dinerstein Companies the country’s premier management company. The Portfolio Director will be a leader within the TDC management company and contribute to company-wide initiatives in support of the continued success of TDC.

Core Responsibilities

The Portfolio Director will oversee conventional properties within The Dinerstein Companies’ growing portfolio. This individual will work closely with the company’s marketing, accounting, human resources, technology, and management services teams to ensure the successful operational and financial performance of the property.

• Supervise full-time on-site team members and provide on-going training of company policies and procedures
• Serve as the liaison between on-site teams and corporate support teams, including IT, HR, and Accounting
• Provide property marketing efforts in collaboration with the Marketing Department
• Identify opportunities for rent growth and ancillary income at operating properties
• Ensure team members are trained on new and revised TDC policies and procedures
• Assist in the rollout of new operational initiatives and portfolio-wide campaigns
• Provide leadership in delivering customer service and identifying opportunities for improvements in our service efforts
• Execute on plans to meet or exceed property budgets and strategic plans
• Travel to properties to oversee and lead the on-site teams

Leadership Team 

As a member of the Property Management Leadership team, the Portfolio Director will attend quarterly Leadership Meetings and participate in operational projects in collaboration with other Leadership team members. These projects are aimed at ensuring The Dinerstein Companies remains the most innovative management company in the country.

• Collaborate with the Leadership Team on updating policies and procedures for on-site teams
• Work with the Leadership Team to implement cost-saving initiatives at operating properties
• Assist in portfolio-wide marketing efforts, including renewal and new leasing campaigns
• Participate in the opening of new developments as they are added to the operating portfolio
• Manage communications among the property’s support wheel, including the Strategy Manager, Marketing Coordinator, Subject Matter Expert, and Management Services team
• Provide directives for updates to the properties’ software system to ensure compliance with TDC policies
• Assist in the training of new support staff team members to better serve the on-site teams

Executive Involvement

Portfolio Directors are responsible for reporting on leasing and market efforts, financial performance, price adjustments, and the leasing efforts of our competitors in the market. This role involves regular communications with our external partners.

• Serve as the liaison between TDC and external partners
• Provide regular leasing and financial reports to the TDC Executive team and asset managers
• Review monthly financial reporting to ensure the fiscal performance of the property
• Approve property expenses, assist in invoice processing, and communicate variances to asset managers
• Participation in weekly meetings to review property performance and discuss opportunities for improvements

Qualifications & Requirements 

The ideal candidate for the Portfolio Director role would have the following qualifications:

• 5+ years of experience in property management preferred
• Experience successfully leading multiple on-site teams
• Experience communicating with a diverse set of audiences, including residents, staff, executives, investors and partners
• Experience leading assets in diverse markets
• Travel to designated markets as needed
• Willingness to learn new software or cloud-based programs that improve operational efficiencies
• An interest in assisting in portfolio-wide initiatives outside of the assigned portfolio

About The Dinerstein Companies (TDC)

The Dinerstein Companies (TDC) has been building and managing the nation’s finest apartment communities for over sixty years with a focus on quality, integrity, and sustainability. As one of the nation’s largest developers of multi-family and student housing, TDC has completed over fifty-two thousand apartments units in twenty-six states. The company is also one of the leading “green” developers in the country with a total of $1.3 Billion in LEED product completed or currently under construction. Whether it’s luxury mid-rise, high-rise conventional, or the most innovative off-campus student housing, TDC has the experience, expertise, and reputation for developing the best properties possible.

TDC has directed the leasing and management at more than 46 locations in 28 states, with most student locations adjacent to the nation’s largest public universities. Since 1997, TDC has been among the largest managers of new student lease-ups in the country and is recognized as a premier student housing manager and pioneer. Our sophisticated midrise and high rise properties are primarily urban developments built in the best markets ideal for convenience, walkability, transportation, and retail. The Management Team is involved throughout the entire process of pre-construction and development to ensure we build with our customers’ needs in mind.

Our Mission Statement:

To do right— by our residents, our employees, and our partners.

To improve the areas in which we work.

To develop sustainable communities that endure.

Why Join The Dinerstein Companies (TDC)

We are an experience company. Not a management company.

We wake up each day with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by the way they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals who are eager to be the face of our company, brand, and property in the markets that we serve. Team members should embody the Core Values of The Dinerstein Companies:

The TDC Way

We play nice but we play to win. We are always HONEST, HUMBLE , and RESPECTFUL to each other and the outside world. If we don’t win the right way, we don’t win.

Teamwork

Our business is a partnership with our team members, residents, and investors.

Service

We deliver the extra degree of service. One extra degree makes all the difference.

Safety

Safety drives us. We keep our team members and partners out of harm’s way.

Commitment

We make each decision with a long term focus.

Evolve

We are always learning and improving. We don’t repeat our mistakes.

Celebration

We take the time to appreciate and recognize our accomplishments and success.