Applications Support Specialist (Buda)

Dynamic Systems Inc. (DSI) is seeking a highly motivated, detail-oriented Applications Support Specialist to join our Enterprise Applications team. This on-site role in Buda, TX will provide critical support for internal business applications, ensure the reliability of our Microsoft SharePoint and Power Platform environments, and collaborate closely with business users to drive system enhancements and operational efficiency. The ideal candidate brings technical expertise, strong communication skills, and a passion for supporting enterprise systems that empower teams across the organization.

KEY RESPONSIBILITIES

Application Support & Administration

- Provide daily support for DSI applications, including the background check system, truck log system, separation app, and PTO calendars.

- Troubleshoot and resolve application issues, escalating to internal teams or vendors when appropriate.

- Configure system settings, verify data accuracy, and maintain application reliability.

- Monitor application performance and proactively identify improvement opportunities.

- Support application updates, enhancements, testing cycles, and deployments.

SharePoint & Microsoft Power Platform Ownership

- Serve as the SharePoint Owner for DSI, responsible for overall governance, structure, and strategic roadmap.

- Administer and maintain SharePoint sites, lists, libraries, permissions, and content architecture.

- Build and support Power Apps, Power Automate flows, and Power Pages to streamline processes

- Partner with content owners to ensure sites are user-friendly, compliant, secure, and aligned with DSI standards.

- Maintain workflow automations and ensure adherence to governance and security policies.

User Support, Training & Documentation

- Act as a primary point of contact for application-related support requests and user inquiries.

- Create and maintain documentation including support procedures, FAQs, and knowledge base articles.

- Develop and deliver end-user training sessions to improve adoption and overall system effectiveness.

- Communicate system updates, enhancements, and best practices across the organization.

Cross-Functional Collaboration & Continuous Improvement

- Partner with business units to understand operational needs and recommend system improvements or new technology solutions.

- Participate in requirements gathering, solution design, testing, and deployment activities.

- Support integration efforts between DSI applications and systems such as Vista or Dynamics 365.

- Identify opportunities to optimize workflows, eliminate manual processes, and enhance the user experience.

DSI-RELEVANT APPLICATIONS & RESPONSIBILITIES

SmartBarrel

A workforce management and jobsite compliance platform that supports time tracking and identity verification for field employees.

Responsibilities include:

• Managing user accounts and permissions

• Troubleshooting timekeeping or identity-sync issues

• Supporting integrations with HR or ERP systems

• Training field supervisors and monitoring jobsite workflows

QuoteToMe

A procurement and vendor management tool used to streamline materials purchasing and RFQ workflows.

Responsibilities include:

• Supporting vendor onboarding and approval routing

• Troubleshooting RFQ and purchase-order workflows

• Assisting purchasing teams with reporting and analytics

• Ensuring integration accuracy with financial systems

Field Materials

A construction materials management platform used to coordinate ordering, delivery tracking, and supplier communication.

Responsibilities include:

• Configuring material categories, suppliers, and cost codes

• Supporting field-requested materials workflows

• Troubleshooting mobile and web app issues

• Verifying data accuracy between orders, receipts, and inventory

Vista (Viewpoint Vista by Trimble)

DSI’s core ERP supporting financials, job costing, payroll, HR, purchasing, and project workflows.

Responsibilities include:

• Assisting with module navigation, workflow troubleshooting, and data validation

• Supporting posting, reporting, and integration-related issues

• Helping with system upgrades, patches, and testing

• Maintaining user permissions and security roles

Dynamics 365 Sales

DSI’s CRM platform used to manage leads, opportunities, accounts, and sales pipeline forecasting.

Responsibilities include:

• Troubleshooting CRM data, workflow automations, or dashboards

• Supporting custom views, fields, and role-based permissions

• Maintaining Power Automate flows tied to CRM processes

• Delivering user training for sales teams

Internal DSI Applications (Custom Apps)

Includes the background check application, truck log system, separation app, PTO calendars, and other custom-built tools.

Responsibilities include:

• Troubleshooting functionality, permissions, or data logic

• Enhancing workflows using Power Apps or Power Automate

• Maintaining documentation and supporting business process changes

• Coordinating with stakeholders to ensure tools evolve with organizational needs

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