Commercial Portfolio Manager

Southside Bank
Tyler, TX
Position Title:

Commercial Portfolio Manager

FSLA Status :

Exempt (17C)

Branch:

Tyler Main

Reports to :

Credit Officer or Senior Credit Officer

Job Summary : The Commercial Portfolio Manager (CPM) manages a designated portfolio of commercial loan customers in partnership with the Relationship Manager. Maintains an in-depth understanding of commercial, economic and financial circumstances and how they impact the customers and prospective customers under their management. General responsibilities include working with senior credit management, relationship managers, credit analysts, administrative assistants, attorneys, customers, and other parties to provide ongoing credit support to the designated portfolio.

Essential Functions:

  • In conjunction with the RM, the CPM is responsible for the direct management of assigned accounts with respect to credit underwriting, documentation review, and credit monitoring, while also providing other support as necessary to ensure that risk is managed within the assigned portfolio.
  • Ensures the efficient and accurate completion of the underwriting packages and risk ratings for: new requests, renewals, modifications, annual reviews. This may include directly spreading and underwriting credits and/or providing guidance to credit analysts working on assigned credits.
  • Coordinates the collection, review, and analysis of financial information, compliance certificates, borrowing base information, and other documentation. This will frequently include direct communication with external parties (borrower management, attorneys, accountants, field auditors, etc.).
  • Works with the RM, borrower, and Bank counsel to negotiate and review loan documents prior to closing. The goal of this review is to ensure that the loan documents adhere to the approval memo, loan policy, and regulatory policy.
  • Within the assigned portfolio, the CPM will complete a post-closing quality control review to verify that loans were closed and documented in accordance with the approval memo.
  • Responsible for ensuring that assigned credits are appropriately monitored as specified by senior credit management. This will include the monitoring and validation of borrower financial condition, loan covenants, loan performance, collateral quality, and other relevant data.
  • Responsible for identifying and reporting early warning signs of deteriorating credit quality, deteriorating collateral values, and/or covenant violations.
  • Responsible for monitoring delinquencies, problem loans, and regulatory/policy exceptions and responsible for reporting trends and/or findings to senior credit management. Will work with senior credit management, the RM, and borrowers to execute plans to mitigate risk.
  • Assists with the credit aspects of client management as needed. This will frequently include (via in-person meetings, telephone calls, video calls, or email) negotiating loan terms and documentation, gathering and discussing credit-related information, communicating with third parties (attorneys, accountants, consultants, contractors), and other activities as may be necessary to manage risk in the portfolio.
  • For the assigned portfolio, serves as one of the primary contacts for Loan Review and Examiners.
  • Develops and maintains solid working relationships with production, credit, and processing staff.
  • May coordinate and participate in the preparation of monthly reports for review by Management and for submission to the Board of Directors.
  • Continues professional development through training, seminars, membership in professional associations, as applicable.
  • Maintains confidentiality of all sensitive Bank information.
  • Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank’s mission, CORE Values, and Blue Book culture guide.
  • Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
  • Participates in proactive team efforts to achieve departmental and company goals.
  • Understands and agrees to abide by the policies and procedures established at Southside Bank.
  • Responsible for complying with audit policies and procedures as they pertain to this position.
  • Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program.
  • Must comply with all applicable laws and regulations.

Additional Functions:

  • Participates in special projects as assigned.
  • Provides leadership to others through example and sharing of knowledge/skill.
  • Complies with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
  • Performs additional duties as assigned or directed.

Required Education/Experience :

  • Four-year degree from an accredited college or university in business administration or other related area of study or equivalent education and experience relevant to lending activities in a financial institution.
  • A minimum of 3-5 years of commercial credit experience with middle market commercial real estate and/or C&I relationships (typically relationship sizes of $10M - $100M).

Necessary Skills :

  • Superior loan evaluation ability and ability to conduct complicated credit analysis.
  • Excellent and persuasive written and oral communication skills.
  • Understanding of risk management, as applicable to lending (leverage, cash flow, interest rate risk, industry risk, etc.).
  • Familiarity with all stages of the lending process (new loan acquisition, pre-screening, underwriting, closing and document review, monitoring).
  • Proven ability to manage tasks, meet deadlines, and prioritize workflow among competing demands for time and resources.
  • Strong interpersonal skills within a team and client management environment.
  • Ability to build/maintain strong relationships, both within and external to the bank.
  • Proficiency in overall computer applications including ability to prepare spreadsheets and professional reports.
  • Must be proficient in lending systems, risk scoring methodology, and various other credit related software and processes.

Physical Activity/Dexterity:

  • Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.

Physical Environment Demands:

  • Must be able to remain in a stationary position 90% of the time.
  • The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone.
  • Constantly positions self to operate on a computer.
  • The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing.

Working Conditions/Environment:

  • Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
  • Moderate noise (e.g. business office with computers and printers, light traffic).

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Posted 2026-02-27

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