Collections Operations Specialist
IDR is seeking a Collections Operations Specialist to join one of our top clients for an opportunity REMOTE! This role belongs to a prominent utility and energy industry company focused on retail services. The position emphasizes analyzing accounts and supporting collection and disconnect processes to ensure customer account accuracy and timely service.
Position Overview for the Collections Operations Specialist:
- Responsible for analyzing accounts to determine if service disconnection is warranted based on Texas PUC rules.
- Performs balance transfers from inactive to active accounts and reviews accounts from automatic disconnect processes to ensure accuracy.
- Runs reports in SAP-CCS and BW to support disconnect, reconnect, and monitoring processes.
- Communicates with management and distribution companies to resolve failed or rejected orders or transactions.
- Analyzes aged accounts and system failures to identify root causes and improve process efficiencies.
Requirements for the Collections Operations Specialist:
- 2+ years business experience
- 6 months collections experience combined with SAP/CCS experience can substitute for 2 years of business experience
- Knowledge of the utility and/or deregulated energy industry
- Bachelors degree in business or related area OR experience may substitute for college education, in which case a high school diploma or equivalent is required
- Ability to analyze reports and accounts to determine actions needed to ensure timely collection and reconnections
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Recommended Jobs
HR Specialist with 401K and Health Spending Experience
Job ID#: 35281 HR Specialist with 401K and Health Spending Experience Needed ASAP Contract role (8-12 weeks) Great Woodlands area location To $28 hourly Key Responsibilities: • Run …
Membership Sales Associate (Hourly + Commissions) Shavano Park
The StretchLab San Antonio team is currently seeking a qualified Membership Sale Associate who is motivated on driving sales and providing excellent customer service to expand our growing StretchLab c…
MISS: Project Manager (Contingency Hire)
Title: MISS: Project Manager (Contingency Hire) Please note: This position is located in Baghdad, Iraq and is contingent on award. The Project Manager shall have the authority to commit the C…
Payroll Analyst
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500…
Anytime Ambassador - Texas
Anytime Ambassador Marriott's Anytime Ambassadors deliver personal service by responding to the inquiries of our most loyal guests via phone, and email. Anytime Ambassadors answer a global phone l…
Subcontractor Accounts Payable Administrator
Subcontractor Accounts Payable Administrator (“Subpay”) We are seeking a highly organized and detail-oriented Subcontractor Accounts Payable Administrator to join our accounting team. This role wor…
Security Engineer III
Job Description Your seniority as a security engineer puts you in the ranks of the top talent in your field. Play a critical role at one of the world's most iconic financial institutions where sec…
Neuro-Oncologist - Houston Methodist Hospital
The Departments of Neurosurgery and Medical Oncology are seeking a full-time Neuro-Oncologist (Board certified/eligible) to join their internationally recognized multidisciplinary team in the Houston…
Sr. Data Analyst
Job Summary: In this role, you will develop analytical insights to identify payment anomalies in client’s healthcare claims data. To be successful in the role, you will have sound knowledge and e…
Associate Dentist
High Paying Position for a Dentist near Houston, TX. Now Hiring – a full time general dentist 45mins NE of Houston! This opportunity is with a doctor-owned practice. ~ Potential to earn $300,0…