Associate Medical Director

Become a part of our caring community and help us put health first

The Associate Medical Director (AMD) is an instrumental clinical leader of our primary care team combining clinical practice with leadership and operational management to ensure high-quality patient care and alignment with Value-Based Care (VBC) principles. This market/center-specific role requires flexibility to adapt responsibilities as needed and demands a unique blend of clinical management financial/business acumen and strategic partnership to optimize patient care and business outcomes.

KEY RESPONSIBILITIES
Leadership & Organizational Management:
Understand organizational & market priorities trends and goals to develop a clinical strategy to advance clinical talent and performance
Interview hire and supervise clinical teams to staff and develop a high-quality clinical team with strong engagement patient-first culture and talent retention
Closely engage and communicate with clinicians and care teams conducting weekly onsite center visits holding regular individual 1:1s and clinician pod meetings and actively participating in monthly leadership meetings.
Deeply understand support and improve primary care clinician performance through understanding of individual & care team context effective use of data and effective coaching of clinicians and care teams.
Engage in regular market performance (clinical financial operational) meetings on key topics such as Medical Risk Adjustment (MRA) budgeting staffing operational excellence and clinical initiatives
Champion our senior-focused primary care strategic vision and initiatives and foster stakeholder relationships including health plan partners healthcare providers (e.g. specialists hospitals) and social services to improve our community of care locally
Represent CenterWell/Conviva brands in local communities and related media activities while collaborating with the recruitment team to build and network a pipeline of high-quality primary care clinicians (physicians APPs MAs and other clinical professionals)

Clinical/Patient Management:

Foster a robust patient-centered and value-based clinical vision strategy and culture locally that orients care teams around excellence in patient care teamwork outcomes
Deliver leading clinical performance in patient experience quality of care clinical outcomes and avoidable utilization
Periodically review clinician charts to identify opportunities in care ensuring clinical assessments are accurate and that performance improvement and coaching initiatives are precise
Identify critical issues for high-risk patients during case reviews & other forums and modeling and driving clinical excellence
Conduct root cause analysis of care opportunities from both individual team and systems perspectives and partner with clinical and operational colleagues to improve high-reliability care as a team
Ensure clinicians effectively co-manage high risk episodes of care and patients with partnered Care Integration Team (CIT) resources and programs for transitions of care management (TCM) high-risk patient management (HRPM) and social determinants of health (SDOH) efforts improving clinical outcomes and avoidable utilization
Monitor and manage daily patient care and initiatives to improve team-based key performance indicators (KPIs) such patient experience via Net Promoter Score (NPS) and Medicare clinical quality via HEDIS meeting local and organizational goals
Personally deliver high-quality primary care and demonstrating a high degree of patient care ownership and clinical excellence in age-friendly senior primary care including health promotion & prevention disease management effective specialist & hospital co-management and complex care management
Spend 20-30% of time on direct patient care with remaining time dedicated to administrative responsibilities. The percentage of time may vary by market needs and by staffing levels throughout the year.

Dyad Partnership:

Collaborate with operational leaders (Associate Operations Director and/or Market President) and Shared Services partners to align on clinical and operational goals strategic planning and budgeting
Maintain regular communication to align on performance strategies and team communication and management ensuring unified decision-making and consistent messaging for cohesive leadership.
Work together towards common goals that support the mission vision values and overall patient experience outcomes managing clinic/market dynamics and engagement.
Partner on strategic and operational insights including capital and operational budgeting and monitor clinical & financial performance and metrics.
Review clinician schedules and incentive plans to align with patient care access and management goals.

Use your skills to make an impact

Required Qualifications:

Graduate of an accredited medical school (MD/DO) with a current medical license maintaining licensure requirements of the state of jurisdiction
Board Certification in Family Medicine Internal Medicine or Geriatric Medicine
Minimum five years of experience in outpatient practice with clinical experience in primary care senior health and value-based care (VBC)
Minimum three years of experience successfully leading clinicians in a leadership role with demonstrated impact on clinician talent culture and performance and effective partnership with operations and supporting teams
Skilled in use of clinical technology platforms and resources such as EMR systems (e.g. athenahealth Epic eClinicalWorks) voice documentation tools (e.g. Dragon Abridge) and clinical evidence & pathway resources (e.g. UpToDate)
This role is considered patient facing and is part of CenterWells Tuberculosis (TB) screening program. If selected for this role you will be required to be screened for TB.
Candidates selected for this job will be required to adhere to Humanas flu vaccine policy.

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Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.

$246100 - $344200 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. As part of CenterWell Senior Primary Care Convivas innovative value-based approach means each patient gets the best care when needed most and for the lowest cost. We go beyond physical health addressing the social emotional behavioral and financial needs that can impact our patients well-being.

About CenterWell a Humana company: CenterWell creates experiences that put patients at the center. As the nations largest provider of senior-focused primary care one of the largest providers of home health services and fourth largest pharmacy benefit manager CenterWell is focused on whole-person health by addressing the physical emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM) CenterWell offers stability industry-leading benefits and opportunities to grow yourself and your career. We proudly employ more than 30000 clinicians who are committed to putting health first for our teammates patients communities and company. By providing flexible scheduling options clinical certifications leadership development programs and career coaching we allow employees to invest in their personal and professional well-being all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.

Required Experience:

Director