Early-Stage Collections Representative

💥 $500 Sign-On Bonus!

Join MEI Group and receive a $500 sign-on bonus when you start your new role!

Early-Stage Collections Representative

MEI Group | Arlington, TX (On-Site)

About MEI Group

MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience across automotive, finance, technology, insurance, and real estate . Our operations include 9 Buy Here Pay Here dealerships and MEI Auto Finance , offering customers a seamless vehicle purchasing and financing experience. With a team of over 300 employees, we’re committed to delivering innovative, customer-first solutions at every stage of vehicle ownership.

Position Overview – Early-Stage Collections

As an Early-Stage Collections Representative , you will engage with customers who have delinquent accounts, negotiate payment arrangements, and maintain accurate records—all while delivering exceptional customer service. This role plays a key part in helping customers get back on track and supporting MEI’s overall collections performance.

Compensation, Schedule & Incentives

• Hourly Rate: $17.00/hour

• Incentives: Weekly cash bonuses based on performance

• Schedule: Full-time | Monday–Friday & every other Saturday | 8-hour day shifts

• Bonus: $500 sign-on bonus

Benefits

• Medical, Dental, Vision, and Life Insurance

• Short- and Long-Term Disability coverage

• 401(k) with company match

• Paid Time Off (PTO)

• Paid Holidays

Perks

• $500 sign-on bonus

• Access to a fully equipped onsite gym at our corporate office in Arlington

What You'll Do

• Initiate contact with customers who have delinquent accounts to collect past-due payments

• Negotiate effective payment arrangements and maintain detailed documentation

• Monitor and manage assigned accounts to meet daily, weekly, and monthly collection goals

• Update and verify customer account information and demographics

• Ensure compliance with company policies and all federal and state regulations

What You Bring

• Minimum 1 year of collections experience (auto collections preferred)

• Proficient in Microsoft Office (Outlook, Excel, Word)

• Strong communication, organizational, and time-management skills

• Ability to work independently and collaboratively in a fast-paced environment

• Goal-oriented with high accuracy and attention to detail

• Knowledge of FDCPA and related collection practices

Requirements

• High school diploma or equivalent

• Ability to work every other Saturday

• Ability to sit for extended periods and work at a computer/phone

• Must pass a background check and be authorized to work in the U.S.

Why Join MEI Group?

At MEI Group, we believe in doing things the right way — with transparency, accountability, and respect . You’ll be part of a collaborative team that values hard work and rewards results. Join us and grow your career with a company that invests in your success — and receive a $500 sign-on bonus just for coming on board!