Behavioral Health Representative I (YES Prep) - Bilingual (English/Spanish)

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: YES Prep Hobby Secondary (8787 Tallyho Rd, Houston, TX 77061)

Behavioral Health Representative I (YES Prep) - Job Overview

Schedule: Monday-Thursday (7AM-4:15PM) and Friday (7AM-3PM)

Step into a role where your creativity and innovation will make a real impact in community healthcare. As a Behavioral Health Representative I, you will be a vital part of our Behavioral Health team, supporting a wide range of providers to ensure the seamless delivery of care.

Embrace this opportunity to flourish in a forward-thinking environment that thrives on collaboration and professional growth. At Legacy Community Health, your contributions will resonate with our mission of providing quality healthcare to all.

• Participate in life-changing work that supports behavioral health providers across our community.
• Engage in a supportive team environment that values collaboration and innovation.
• Experience a workplace where diversity and inclusion are integral to our ethos.
• Enjoy potential growth opportunities, including participation in loan repayment programs.
• Become part of a mission-driven organization dedicated to enhancing community healthcare.

About Legacy Community Health

• Leading provider of comprehensive, primary, and preventative healthcare services.
• Committed to delivering top-tier care regardless of patients' ability to pay.
• Renowned for improving the health of our community, one patient at a time.
• Offers diverse opportunities for career advancement and professional development.
• Advocates for health equity, making tangible impacts locally and nationally.

Key Responsibilities

• Provide essential support to on-site Behavioral Health providers, managing provider schedules and patient access.
• Engage in active communication between providers and patients, ensuring seamless care coordination.
• Manage EHR and continuity of care lists for effective patient management.
• Coordinate language line interpretation services and manage mail/faxes for the department.
• Assist new patients with the registration process and complete the necessary intake requirements.
• Maintain and update waitlists to maximize appointment utilization.
• Process internal service orders and psychological testing referrals efficiently.
• Screen and assess new patients, ensuring preparedness for provider visits.
• Administer vital signs and facilitate necessary medical procedures with precision.
• Attend mandatory meetings to stay updated on departmental developments.
• Perform general office duties, including data entry and administrative support.
• Engage in patient engagement through reminder calls and managing compliance with appointment schedules.

Minimum Qualifications

• Basic Life Support (CPR & AED) Certification essential.
• Three to six months of related experience preferred.
• Completion of a one-year certificate from a college or technical school preferred.
• Familiarity with Behavioral Health systems and Microsoft Office applications.
• Strong communication skills, both direct and via telephone.
• Ability to thrive within a collaborative team setting.
• Leadership skills to contribute to program management and development.
• Interpersonal skills to effectively engage with diverse populations.
• Effective multitasking capabilities and coordination skills.
• Bilingual proficiency in English and Spanish highly desirable.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!