Contract and Claims Coordinator

Job Title: Contract and Claims Coordinator
Location: Houston, TX
Full Time On Site Role
FSLA Status: Exempt

Purpose:
The Contract and Claims Coordinator plays a vital role in implementing a contract management system; managing and overseeing contracts placed into the system; and organizing, tracking, and managing insurance claims. They act as a subject matter expert for other XRI employees and executives to ensure the implementation and management of contracts in the contract management system meets all company and department needs. They organize all information related to XRI’s insurance claims and act as a liaison between XRI employees and XRI’s insurance brokers and adjusters to report, track, and manage all insurance claims and request certificates of insurance.

*This position is located in Houston, Texas and is based on an in-office work schedule.

Role/Responsibilities:

• Own and lead the implementation of a new contract management system. Be the XRI liaison between the contract management system vendor and XRI stakeholders.
• Coordinate with all departments to collect and understand their relevant contracts and documents.
• Ensure that all data relevant to each department’s documents is captured within the contract management system.
• Serve as the primary point of contact for XRI employees about the contract management system and process.
• Assist XRI employees with uploading documents to the contract management system, locating documents within the system, running reports from the system, and utilizing the system.
• Own the XRI insurance claims reporting process.
• Coordinate with Operations, HR, and Legal to track, report, and manage all insurance claims.
• Organize and store all information related to XRI’s insurance claims.
• Serve as the liaison between XRI’s insurance brokers, insurance adjusters, and XRI employees in order to manage and track all XRI insurance claims.
• Coordinate the request of Certificates of Insurance from insurance brokers.
• Performs other responsibilities associated with this position as may be appropriate.

Qualifications:

• Bachelor’s degree in English/literature, History, Library Sciences, Liberal Arts, or any other specialty that demonstrates the skills required.
• 0-5 years of contract administration experience or other relevant experience
• Strong reading comprehension skills.
• Strong written and oral communication skills, with the ability to communicate clearly and concisely.
• Excellent interpersonal skills and a customer service mindset.
• Strong critical thinking skills.
• Ability to respond and resolve problems quickly and efficiently.
• Asks questions.
• Ability to take ownership of projects and problems.
• Strong organizational and time-management skills.
• Coordinates and attends meetings in person and on Teams.
• Is comfortable making phone calls.

Physical Requirements:

• Able to work at a computer.
• Able to physically come to the office.
• Able to push, pull, lift, carry maximum weight 50lbs.
• Able to operate a motor vehicle.

Affirmative Action/EEO Statement

• XRI is an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.