Technical Project Manager (Web/Digital)

Are you an experienced project manager looking for a professionally‑rewarding environment where you continue to learn and are supported by your peers while you help build meaningful projects for appreciative clients?

We're seeking an experienced, sharp Technical Project Manager to join our team to help develop websites and web apps for mission‑focused organizations like museums, universities, nonprofits, and cities. Join a supportive team that values your contribution, and where we work together to help our clients make the world a better place.

Required Qualifications

• Minimum of 5 years of progressive project management experience
• Solid grasp of Agile practices including managing Scrum/Kanban processes. Understands the value of agile processes/artifacts and has mentored others
• Strong client presentation skills
• Strong proficiency with Drupal and/or WordPress
• Previous experience working at a digital agency or consulting firm
• Ability to prepare concise and clear professional memos and documentation
• 5 – 7 years technical leadership and business process management
• 5 – 7 years business application knowledge with an emphasis on software development, operational efficiency, and release management
• Proven ability to make decisions resulting in the successful implementation of technical process or operational changes
• Bachelor's degree in a related field or equivalent experience
• For remote work: Previous experience successfully working remotely, and physical location in the U.S. or Canada

Nice to Have Qualifications

• Experience with digital strategy, web analytics, or SEO is a plus, but not required.
• PMP or SCRUM certification is a plus, but not required.
• Previous development experience is a plus, but not required

Responsibilities

• Work as part of a team to build responsive websites and web applications
• Lead technically complex programs and projects for end‑users from discovery through maintenance and support
• Work directly with clients to help them achieve their goals
• Guide clients through our documented planning, design, implementation, quality assurance, and launch process
• Participate in and lead weekly team meetings
• Create requirements documents, technical specifications, project schedules, project documentation, and other deliverables
• Independently create and iteratively improve project and program processes for teams/programs within their scope
• Works with engineering and suggests option for reducing cost either through scope changes or creative engineering approaches
• Manage project schedule, budget, and scope
• Evaluate new technology frameworks and systems

Your Career Path

The position offers multiple career paths within Urban Insight. The most likely career path for a high‑achieving team member is Technical Project Manager, Senior Technical Project Manager, Team Lead.

About Urban Insight

• Urban Insight is a Los Angeles-based digital agency with over 30 team members.
• We work with some of LA’s best‑known institutions, such as LACMA, The Broad, Planetizen Courses, University of Southern California, City of Los Angeles, and the Japanese American National Museum
• We’re the top‑ranked Web development and Drupal agency in Los Angeles, according to Clutch, an independent analyst. Have a look at what our clients say about us:
• We help our clients with beautiful and flexible websites and web apps. We do this by providing strong project leadership, honest advice, thoughtful design, and technical best practices
• We take on cutting edge, challenging projects for appreciative clients, and have a supportive and team‑based approach to projects
• We plan, design, and create innovative websites, and we often use open source web content management systems like Drupal and WordPress
• We design and develop custom applications using tools like Angular, React, Next.js node.js, Stripe, PHP, Javascript, Bootstrap, Tailwind, and MySQL
• We have a clearly‑defined project management methodology and case management system. We strive to be the most organized environment in which you've ever worked. (If we're not, then we can learn from you!)

Why Work At Urban Insight?

• We take on interesting, meaningful projects for appreciative clients
• Work from anywhere in the United States
• We work with you to create a career path that works for you
• The average employee tenure is 6.5 years
• We're stable. We've been in business for 25 years, and continue to grow each year
• We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate
• We believe in a reasonable life/work balance and enjoy 40-hour work weeks
• Team members work with the latest hardware and software
• We have weekly events to keep the team connected: Developer Lunch & Learns, Lightning Demos, Game Breaks
• We have many training opportunities. We allocate time for training and professional development. If you seek to earn an approved certification, we'll pay for it once you earn it. There are many more reasons:

Compensation

We offer a highly competitive salary, which depends on your qualifications and experience. Our salary package includes:

• Medical, Dental and Vision insurance (95% employer-paid)
• Paid time off (15 days increasing to 20 after four years)
• Holiday time off (~10 days per year)
• Company-sponsored 401(k) plan with employer match
• An annual customized training plan and time to study

To Apply

Please apply online using the form to the right of this description. A good introduction letter really gets our attention and guarantees a response. Please tell us why we'd be a good fit for your skills.

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