Patient Access Representative

Looking to grow your career in healthcare while making a real difference in patient care? As a Healthcare Appointment Scheduler - Call Center Rep, you'll be the voice that connects patients to essential diagnostic services—using your scheduling skills and customer service expertise to ensure every detail is handled with care and accuracy.

Healthcare Appointment Scheduler - Call Center

Location: Lewisville, TX | Onsite

Compensation & Schedule

• $18.50/hour

• Hours: 7:00 AM – 7:30 PM

• W2 employment

• Immediate start available

ROLE IMPACT

Join a leading outpatient diagnostics provider where you'll play a key role in helping patients access vital services. As a Patient Access Representative, you'll schedule appointments, manage high call volumes, and ensure accurate patient information—all while delivering excellent customer service.

KEY RESPONSIBILITIES

• Schedule and confirm imaging appointments using digital scheduling tools

• Accurately enter patient details, insurance, and billing data

• Provide instructions to patients and providers about procedures and locations

• Handle high-volume calls while multitasking across systems

• Work with referring offices to gather documentation and escalate issues

MINIMUM QUALIFICATIONS

• 1–3 years in healthcare scheduling, billing, or customer service

• Experience in high-volume call centers

• Typing speed: 40+ WPM

• Bilingual skills preferred

CORE TOOLS & SYSTEMS

• Digital scheduling systems

• Multi-screen data entry platforms

• Call management software

PREFERRED SKILLS

• Background in multi-site scheduling

• Familiarity with medical terminology

• Experience with insurance verification

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