LIFT Program Manager

Job Description

Job Description

Be PROUD of what you do:

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 115-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

Core Responsibilities

• Leading, Managing, and Accountability
• Fidelity to Model
• Team Trainings & Tools
• Community Outreach
• Operational & Financial Management

What will you be doing in your role?

• Oversight and responsibility for your team’s overall health and performance
• Display leadership skills to guide and motivate staff, with the ability to make decisions and manage resources effectively.
• Demonstrating effective communication skills for interacting with clients, staff, and external stakeholders.
• Manage multiple tasks, prioritize effectively, and meet deadlines.
• Develop, monitor, and evaluate all department work plans, outputs, and outcomes to ensure goals are met.
• Identify and analyze problems, develop solutions, and evaluate program outcomes.
• Provide training, supervision, mentoring, and coaching to develop team members.
• Maintain a thorough understanding of the model and its components and ensure accountability within the team.
• Meet regularly with team(s) to ensure they have the support and information necessary to serve clients.
• Identify and address team needs, including training requirements and necessary tools.
• Develop and deliver skill and technique training sessions for the team twice a month.
• Oversee hiring and onboarding of new team members.
• Leverage internal and external partnerships to secure necessary resources for the team and clients.
• Implement strategies to cultivate and maintain strong relationships with prospective clients and partners.
• Understand strategies/processes necessary to address Big Picture planning and goals.
• Collaborate with other teams within the agency to support the overall goals of CCFW.
• Contribute to the team’s success by supporting staff efforts to guide and support clients journey out of poverty.
• Maintain spending practices to ensure the program is within parameters of program budget.
• Communicate program successes to the advancement team for promotion and advertising.

Are you the next LIFT Program Manager?

• Master’s in clinical social work, counseling, education or related field or combination of education and experience
• A minimum of two years supervisory experience
• 3+ years’ experience in social services.
• Familiarity with SalesForce and Catalyst a plus
• Available to drive to community meetings, satellite locations, and client observations as needed
• Bilingual Spanish a plus

Here's the Good Stuff...

• Full-Time salary position starting at $61,000 based on minimum job requirements above. Pay is determined by relevant experience, work history, education and internal equities.
• This role is primarily remote , but you must be a Texas resident .
• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month .
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure:
  • Vacation Time- 100 hours in your first year.
  • Sick Time- 48 hours in your first year.
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program

• CCFW Participates in the Public Service Loan Forgiveness program (PSLF)

• Mentorship Program
• Wellness Program
• Financial Coaching

I'm in...next steps.
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.