Commercial Sales Support Specialist

: Company Overview: WHO WE ARE Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia. : WHAT YOU'LL BE DOING As a Commercial Sales Support Specialist , you will support our Commercial sales team and manage account relationships. You will:

• Create and manage daily customer quotes.
• Negotiate, plan and spec jobs with respective house accounts.
• Be responsible for some of the order entry, order maintenance, and management of order delivery process.
• Manage weekly bid schedule.
• Prioritize projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.
• Manage quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status and coordination with 3rd party vendors.
• Assist in credit and collection activities.
• Manage the order credit approval process to avoid delays and past due orders.
• Prepare and manage submittals and orders accurately, reducing manual overrides and allowances.
• Coordinate and manage quotes and orders within guidelines for residential districts.

#LI-Hybrid Qualifications: WHAT WE ARE LOOKING FOR

• High school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred.
• At least 1 year related experience.
• Strong abilities with building relationships, listening, persuading, negotiating and managing time.
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge in the principles and processes for providing excellent customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication.
• Intermediate industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.

WHAT WE OFFER

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Lennox offers employees a variety of flexible work options, as outlined in Lennox's FlexWork guidelines, including the potential opportunity for remote work for select positions. In addition, you will receive a:

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company match
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

WE VALUE DIVERSITY Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.